Want a job you’ll LOVE?
Our Coffee Shop serves customers the freshest, most delicious blends of coffee and specialty drinks throughout the day. In this department, you’ll work with a team to provide incredible customer service and share your knowledge and passion for the coffee industry. If you are a coffee fanatic and love the scents of freshly brewed coffee, this could be the role for you!
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How do I make a difference?
Providing Incredible, Knowledge Based Customer Service
Build rapport with customers by remembering “regular” drink orders, making recommendations, and conversing with customers while preparing orders
Share your knowledge and passion for the industry to help educate others about different blends, seasonal drinks, and new products
Maintain product levels throughout the day by stocking, refilling and rotating product, and preparing fresh coffee and specialty beverages
Ensuring High Quality Products & Ingredients
Follow Wegman core recipes to prepare drink orders with speed, accuracy, and a consistent outcome in line with Wegmans Standards of quality
Merchandise products in innovative and eye-catching displays to increase customer awareness and promote sales in the department
Properly maintain and operate all equipment and machinery in the department, including but not limited to, espresso machines, blenders, commercial coffee brewers and coffee pots
Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines, and Simplification 5S procedures
Living Who We Are
Support, encourage, and respect co-workers
Work with supervisor to set and achieve goals for professional development
Comply with Wegmans Policies and Work Rules, as well as, federal and state laws
Maintain open lines of communication with supervisors and coworkers to ensure the most efficient operations in the department
Seeking Candidates Who…
Live our values: caring, respect, empowerment, making a difference, high standards
Possess teamwork & diversity awareness
Seek continuous learning opportunities
Provide incredible customer service
Ensure food & human safety
Possess organizational skills
Provide knowledge based service
Educate self and others about product knowledge
Use and explain Wegmans cooking techniques
Possess culinary knife skills
Preferred Skills and Experience
Customer service experience, preferably in a food service, grocery or retail setting
Experience working in a coffee shop or kiosk environment
Work involves continuous interaction with customers and co-workers in a fast-paced environment
Typical motions include repetitive hand and arm movements, bending, reaching, frequent lifting, and sometimes reaching and lifting above shoulder height.
Responsible for moving and lifting an average of 1 – 10 pounds of product with a maximum weight lifted of 35 rarely
Basic tools & Equipment must be able to use coffee machines, cash register, u-cart, food service appliances
Will spend the majority of time on his or her feet and stand without a break for up to 4 hours
May be exposed to various allergens
* Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen physical and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed