Experience:
No experience
Employment Type:
Part time
Posted:
9/6/2017
Job Category:
Customer Service
Industry:
Food & Beverage
Bulk Foods Stocking Customer Service Part Time
(This job is no longer available)
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Job Description

Bulk Foods Stocking Customer Service Part Time

Job Posting: 08/22/2017 Job ID: 1706621 Location: Columbia, MD Address: Columbia, 8855 MCGaw Road Age Requirement: Must be 18 years or older. Days Hours Req: Part-time employees may work up to 30 hours/week, with shifts ranging between 4 and 8 hours at a time based on department needs. Weekly hours and specific shifts are not guaranteed and we do not offer set schedules. The most successful applicants offer an availability spanning several hours at a time, on multiple days/week. The most successful candidates will be available starting at or before 8am and until at least 7pm, Tuesday, Wednesday, Saturday, and an additional day per week. Year-round employment only. Schedule: Part-time

What is my job:

Our Bulk Foods department provides customers with a wide variety of items from whole grain and healthy ingredients to sweet treats like chocolate and candy. In this department, you’ll ensure all of these items and more are available for purchase throughout the day, while providing incredible service to our customers!


How do I make a difference?

 Providing Incredible, Knowledge  Based Customer Service

  • Proactively approach customers, help them locate products, educate them on the proper use of equipment and answer any questions they may have
  • Maintain the overall appearance and functionality of the department by ensuring bins are refilled and display tables are well-merchandised to drive sales and promote seasonal products
  • Ensuring High Quality Products & Ingredients
  • Unload deliveries and work independently handling a variety of tasks and prioritizing responsibilities
  • Ensure customers are using gloves or scoops when taking products from bins and are not freely sampling loose candy
  • Follow Wegmans recipe to make and package homemade peanut butter
  • Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines and Simplification 5S procedures
  • Living Who We Are

    • Support, encourage, and respect co-workers
    • Work with supervisor to set and achieve goals for professional development
    • Comply with Wegmans Policies and Work Rules, as well as, federal and state laws
    • Maintain open lines of communication with supervisors and coworkers to ensure the most efficient operations in the department
Qualifications

What skills, learnings, and experiences are required?

  • Self-motivated with the ability to complete tasks independently in a fast-paced environment 
  • Living Who We Are values by caring about the well-being of every person, having high standards as a way of life, making a difference in the communities we serve, respecting and listening to others and making decisions that benefit our customers and company
  • Possess teamwork & diversity awareness by listening to others' points of view and recognizing and appreciating differences
  • Recognize and seek opportunities for continuous learning to gain new understandings, skills and knowledge
  • Provide incredible customer service, greeting customers and answering questions in a friendly manner, proactively offering assistance and providing accurate and timely information, making product/ service recommendations and accommodating special requests
  • Properly handle, prepare, transport and store products; ensuring food & human safety practices are strictly adhered to
  • Possess organizational skills, prioritizing requests and department activities while managing interruptions and attending to details to complete tasks within deadlines
  • Helps customers make great meals easy by providing Knowledge Based Service, sharing ideas for meals, building relationships with customers, making the experience fun
  • Utilize resources to educate self and others about product uses and characteristics, being sure to share acquired product knowledge

What skills, learnings, and experiences are preferred and will set me apart? 

  • Customer service experience, preferably in a food service, grocery or retail setting

Work environment:

  • Work involves continuous interactions with customers in a fast-paced environment
  • Typical motions include repetitive hand and arm movements, frequent lifting
  • Responsible for moving and lifting an average of 8 – 32 pounds with a maximum weight lifted of 50 pounds occasionally
  • May be exposed to various allergens
  • Must be able to use hand/power equipment
  • Will spend the majority of time on his or her feet and stand without a break for up to 4 hours

Other:

  • Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check
  • All Applicants will be screened; only those closely matching the job posting will be interviewed

About Wegmans Food Markets, Inc.

Wegmans Food Markets, Inc. is a 62-store supermarket chain with stores in New York, Pennsylvania, and New Jersey. The family-owned company was founded in 1916. Wegmans is recognized as an industry leader, an innovator, and is known for its strong commitment to the communities where it operates stores. It has been listed among Fortune magazine's "100 Best Companies To Work For in America" for five consecutive years.