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Employment Type:
Full time
Job Category:
Business Development
Business and Operations Manager
(This job is no longer available)
Grad Date

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Job Description

Manage ARJIS projects and programs. 

Automated Regional Justice Information System (ARJIS)

The ARJIS Division develops and maintains a complex, multi-agency information network that allows real-time law enforcement applications and data to be shared among 80 local, state, and federal criminal justice agencies. Averaging 50,000 transactions daily, ARJIS is used by more than 4,800 officers and investigators for tactical analysis, statistical information, crime analysis, and investigative purposes. Providing real-time shared access to information increases collaboration among law enforcement jurisdictions, improves the overall effectiveness of the regional criminal justice system, and helps to address and anticipate public safety issues to improve the quality of life for residents of the San Diego region.

Business and Operations Manager Role:

The Business and Operations Manager provides strategic business management and leadership for multiple projects and programs including the operation of the ARJIS Enterprise System. This role manages a broad range of complex administrative functions such as budget preparation and administration, fiscal and business planning, revenue collection, contracts and grants administration, and project management in support of public safety initiatives. This position also collaborates with stakeholders and member agencies, and manages various resources and services to meet customer needs and expectations.

Job Responsibilities:

This position is ideal for an experienced business professional with a strong interest in applying his/her expertise to the operation and ongoing administration of the ARJIS program. We anticipate career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with agency executives. Examples of primary responsibilities may include:

  • Manage the day-to-day business operations for ARJIS; coordinate with staff, member agencies, consultants, and vendors on the design, implementation, expansion, 7/24 operation, and maintenance of systems and services.
  • Oversee the management and administration of the ARJIS Enterprise System including user support functions, problem resolution, customer service, account oversight, needs assessment, software licenses, and billings.
  • Oversee the development of the ARJIS Annual Program Budget; monitor and approve expenses and prepare and implement budgetary adjustments as necessary; manage the collection of ARJIS program revenues from member agencies; ensure adherence to project funding requirements.
  • Manage the preparation of grant applications, including development of proposal language, budget, schedule, and deliverables; manage grant contracts and reporting responsibilities; liaise with representatives from funding organizations and participating agencies.
  • Lead the development of comprehensive business plans or project proposals that include possible funding sources, needs assessments, operating costs, partnership and/or revenue opportunities, and program evaluation criteria; develop effective networks and partnerships with key funding agencies to promote service development and generation of contracts/grants.
  • Manage multiple projects including project consultants; develop Requests for Proposals (RFPs), participate in the selection of consultants and vendors; ensure project milestones are set and that projects progress on schedule, within budget and at a consistently high-level of quality; identify and assess potential risks to project success; ensure risks are mitigated and contingencies are identified.
  • Develop, recommend, and implement strategic initiatives, business methods, policies and procedures to achieve overall goals in support of ARJIS operations and legislative mandates; continuously monitor and evaluate the effectiveness of program components and business strategies.
  • Supervise, mentor, train, and provide career development opportunities for a team of professional and technical staff.
  • Provide complex administrative staff support for the Public Safety Committee (PSC), Chief’s/Sheriff’s Management Committee, and related working groups; oversee the preparation of agendas, reports, and meeting summaries; manage the review and submission of staff recommendations to committees/working groups.
  • Establish and foster collaborative strategic and operational working relationships with key stakeholders such as local, state, and federal agencies, member agencies, project partners, consultants, and vendors to advance the ARJIS program.
  • Prepare and present written and oral presentations to the Board of Directors, Policy Advisory Committees, member agencies, and other groups.

Equal opportunity employer.

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