1-3 years of experience
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Employment Type:
Full time
Job Category:
Sales Manager
(This job is no longer available)
Lodging Dynamics | Elko, NV
Grad Date

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Job Description

Our mission is to elevate human dignity, peer respect, and self-esteem by providing exceptional, responsible and measured care, services and opportunities for our key stakeholders. Simply said, we "Make Money and Do Good" at Lodging Dynamics Hospitality Group and it isn't just something we say, we live it!

We are seeking a Sales Manager at the TownePlace Suites by Marriott- Elko, NV which is scheduled to open Spring 2020. This role will work collaboratively with a highly-talented and passionate team. We believe that sales fundamentals are at the heart of our daily actions and that we should all be creative and bold to make lasting memories for guests, customers and team.

If you are seeking an environment where you are surrounded with a driven, creative, action oriented, competitive, supportive and fun team, this just may be the perfect fit for you.

Start Your Journey with Us

TownePlace Suites is for the Upbeat Realist who wants to make the best of long trips. Upbeat Realists have an optimistic outlook on life, even though they find extended travel stressful and isolating. TownePlace Suites is the reliable extended stay hotel that helps them stay productive and upbeat, with highly personal touches and clever design details that give them a sense of calm and comfort.


Leads and manages all day-to-day activities related to the sales function with a focus on acquiring & building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.


Education and Experience

* Minimum of 1 year of hotel Sales Experience, preferably in a major brand
* Proven track record in sales and leading teams
* Four-year college degree preferred; high school diploma or equivalent required.
* Analytical skills with knowledge of hospitality trends and tools.
* Ability to work independently and be self-driven
* Strong proficiency in communication and public speaking
* Must possess strategic account management, closing, and negotiating skills
* Have a LinkedIn profile and know how to use social media to network and find sales leads


Developing & Executing Sales Strategies while Maximizing Revenue

* Create and implement a sales and marketing plan addressing revenue, demand generators, and target customers.
* Develop quarterly sales action plans.
* Assists with the development and implementation of promotions, both internal and external.
* Provides positive and best in class leadership to ensure maximum revenue potential.
* Recommends booking goals for sales team members.

Managing Sales Activities

* Monitors all day to day sales activity for self. Ensures that majority of time is spent on proactive selling activities and that they are tracked in the property CRM.
* Approves meeting room needs to maximize revenue.
* Participates in sales calls and blitz's with GM to acquire new business and/or close on business.
* Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Analyzing & Reporting on Sales and Financial Data

* Analyzes market information by using sales systems and implements strategy to achieve property's financial goals.
* Assists Revenue Management with completing accurate forecasts.

Ensuring Exceptional Customer Service

* Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Empowers employees to provide excellent customer service.
* Interacts with guests to obtain feedback on product quality and service levels.
* Observes service behaviors of employees and provides feedback to individuals.
* Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.

Building Successful Relationships

* Develops and manages relationships with key stakeholders, both internal and external.
* Works collaboratively with off-property sales channels to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
* Host and Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with customers.