No experience
Employment Type:
Full time
Job Category:
Homeplace Manager
(This job is no longer available)
Beam Suntory, Inc. | Loretto, KY
Grad Date

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Job Description

Maker's Mark a Subsidiary of Beam Suntory inspires human connections, memorable stories and family legacies by Crafting the Spirits that Stir the World. Rooted in two centuries of family heritage, Beam Suntory has evolved into the world's third largest premium spirits company... where each employee is treated like family and trusted to be custodians of our world-class portfolio of brands steeped in legacy. With our greatest assets - our premium spirits and our people - we're driving growth through impactful marketing, innovation and an entrepreneurial spirit.

Maker's Mark Distillery, a beautiful historic landmark currently has the following position open in Loretto, KY,. This position will be based at the distillery which is approximately 20 miles south of Bardstown, KY.

Homeplace Manager


Manage and develop the activities and staff of the Maker's Mark Visitor Relations Department. Develop best in class visitor relations program.

This is a great opportunity because...

* Opportunity to lead a dynamic team and work for a leading compnay in the bourbon industry.
* Manage the day to day operations for the homeplace, including all aspects of the visit, operational, retail and supporting IT systems
* Develop and execute plan for excellence in customer experience and hospitality
* Develop and implement programs that build awareness of the homeplace
* Work with agency partners to develop marketing & PR plans
* Scheduling of all staff to ensure adequate coverage for daily experiences onsite
* Ability to manage to the annual Visitor Center Budget
* Manage the onsite Ambassador program/Experience
* Develop future staffing plan
* Set up ticketing information, dates and times through Outbound ticketing
* Manage payroll through Ceridian for full time staff and support staff through temp agencies.
* Recruit, interview, and hire Support Staff, Bourbon Specialist, and Intern positions
* Work with KDA to implement programs such as the Better Drinking Culture and Intellicheck
* Work with safety team to address safety concerns and resolve problems
* Develop annual and onboarding team training
* Assess team through evaluations bi-annually

Desired Qualifications

* Bachelor's degree or 5 years experience
* Prior supervisory and / or management experience
* Prior tourism experience
* Prior business background
* Excellent interaction with the public

Beam Suntory is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, national origin, genetics, disability, age, sexual orientation or veteran status. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws.

Nearest Major Market: Louisville