Experience:
No experience
Employment Type:
Full time
Posted:
9/20/2019
Job Category:
Sales
Assistant Supervisor, Merchandise (Retail)
(This job is no longer available)
SeaWorld Parks | San Antonio, TX
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Job Description

Basic Requirements:

* Must be at least 16 years old; Must be at least 18 years old for certain venues.
* Must be able to provide approved footwear (e.g. approved non-slip shoes, steel-toed shoes, specified color requirements, etc.) upon first date of employment.
* Must have a minimum of three (3) months park experience with no significant performance deficiencies within that period or equivalent three (3) months external leadership industry experience.
* Must be able to perform job duties/task and meet the minimum qualifications of the positions within the scope of supervision.
* Must have a working knowledge of the English language with excellent verbal and written communication skills.
* Provides excellent guest service to guests and ambassadors.
* Must be able to walk and stand for long periods of time in extreme weather conditions.
* Must be willing to work a flexible schedule that includes weekdays, weekends, evenings, and holidays.
* Consistently practices safe work habits including, but not limited to, the use of personal protective equipment, lifting, and reporting of unsafe situations.
* Must be willing to comply with and ensure ambassadors comply with all SEA grooming guidelines and employment standards.
* Must be able to successfully complete all legal, company, and department training requirements to include but not limited to passing required tests and certifications within established timelines.

Duties and Responsibilities:

* Responsible for supervising a shift within a specific outlet.
* Responsible for performing job duties/tasks of positions within scope of supervision.
* Establishes and maintains a positive atmosphere which ensures the highest level of ambassador performance and guest service while enforcing and complying with safety procedures and guidelines.
* Supervises, trains, and counsels ambassadors while ensuring proper training and development in accordance with SEA guidelines; such as minor infractions (i.e. attendance, grooming, etc.).
* Accurately tracks ambassador labor to include daily scheduling and break management.
* Complies with area opening and closing procedures and ensures all ambassadors complete tasks within a timely manner.