3-5 years of experience
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Employment Type:
Full time
Job Category:
Customer Service
Customer Service Coordinator - AUS
(This job is no longer available)
Aramark - Bayard | Norwell, MA
Grad Date

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Job Description


About Aramark

Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world's leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities. Aramark is recognized as one of the World's Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at www.aramark.com or connect with us on Facebook and Twitter.


Aramark Uniform Services (AUS) provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, AUS works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. AUS operates from over 200 locations nationwide.

We are currently seeking a full time Customer Service Coordinator at our Norwell, MA location.

In this position, the Customer Service Coordinator will support inside and outside sales representatives.

Specific Responsibilities:

* Responsible for increasing customer retention through process knowledge and program management implementation.
* Required to manage revenue backlog based on assignment.
* Use in-house reporting system to generate data, based on account needs
* Provide analysis of collected data as required.
* Present data in a formal manner via Power Point
* Facilitate Webinars
* Interacts and collaborates on a daily basis with internal/external cross functional teams to ensure initiatives and customer's needs are met on schedule
* Proactively consults with internal/external sales teams to ensure programs commitments to the customer are in line with company capabilities
* An expert in direct sales order entry system, value added-services, and all operational processes



* College degree preferred and/or minimum 3 years office experience
* Ability to facilitate and lead projects
* Experienced Presentation skills
* Ability to take analytical approach to problem solving
* Strong resolution orientation with outstanding communication and customer service skills
* Ability to work independently in a fast paced and changing environment
* Knowledge of Microsoft Office required
* Computer knowledge required: Windows, Outlook