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Assistant Manager
Natural Pawz | Chicago, Illinois
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Job Description

As an Assistant Pack Leader (Assistant Store Manager), you make a difference in the lives of pets by influencing the performance and behavior of store Pack Members under the direct supervision of the Pack Leader. It is your responsibility to provide exceptional customer service, help increase store awareness, achieve business results and assist with operational processes.

Here is what a day in the life of an Assistant Pack Leader would look like:

* Provide guests with an exceptional experience.
* Assist the Pack Leader in overall management of store operations.
* Share product knowledge and suggestions to fit customer needs and promote pet health.
* Coach and lead Pack Members to provide an exceptional guest experience and achieve sales goals.
* Oversee all aspects of inventory such as Merchandise Replenishment, Inventory. Adjustments, Weekly Cycle Counts, Store Transfers, RTVs, and shipment processing.
* Organize a special event in the store.
* All other assigned duties from the Pack Leader and/or any member of the Retail Management Team.

We will teach you a lot but what we need you to already have:

* Passion for extraordinary customer service and the well-being of pets.
* At least 1-2 years of previous retail sales experience.
* At least 1 year in a retail managerial capacity.
* Willingness to be educated about the products and services offered at Kriser's.
* Ability to work a flexible schedule to meet the needs of the business, which will require evening and weekend shifts.
* Time management and organizational skills.
* Proven written and verbal communication skills.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing all day. The employee must frequently lift and/or move animals and items that weigh more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee must be comfortable around animals.

IPP is proud to be an Equal Opportunity/Affirmative Action employer. IPP recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.