3-5 years of experience
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Employment Type:
Full time
Job Category:
Health Care Provider
Quality Assurance Technologist
(This job is no longer available)
Smart & Final Inc. | Commerce, CA
Grad Date

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Job Description

Quality Assurance Technologist

We are searching for an experienced Quality Assurance Technologist at 600 Citadel Drive Commerce, California, 90040.

Primary Duties and Responsibilities:

The Quality Assurance Technologist reports to the Director, Quality Assurance. Applies scientific principles in product development, continuing product quality assurance and food safety programs as it relates to Smart & Final Private Label Products. Ensures that vendors comply with applicable US Food and Drug Administration, US Department of Agriculture, State and Local regulations and Smart & Final requirements. Investigates and responds to product quality complaints or inquiries from stores and customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned or required.

* Performs and completes product evaluations and testing of competitive private label products and provides recommendations. Coordinates outside lab testing as necessary and resolves differences observed in comparative evaluations by interfacing with manufacturer/broker.
* Samples and tests inbound private label products to ensure compliance of products to established Smart & Final Quality Assurance Specifications. Issues Product Rejection Notice if product is non-compliant and coordinates corrective action with Corporate Procurement Product Manager, Store Operations, and responsible Category Manager.
* Conducts research and recommends new products for Private Label. Conducts product evaluations including physical, chemical and sensory tests as needed and assists in the establishment of final product specifications.
* Conducts plant audits assessing facility compliance to current FDA Good Manufacturing Practices and/or USDA mandatory programs and determines plant acceptability as potential private label supplier.
* Issues company-wide Product Recall Notices to all stores for both private label and branded products via the RECALLS 123 program. Collates information from Recalls 123 or the stores when required to track store compliance and product traceability by regulatory agencies. Issues Warehouse Hold when it has been determined that affected product is in the warehouse. Responds to all recall effectiveness checks submitted by regulatory agencies in a timely manner.
* Investigates customer and store product quality complaints and seeks resolution, as necessary. Decides on necessary action such as issuing a Product Removal, if warranted, so as to limit sale of defective product.
* Advises and provides technical expertise to Smart & Final Buying, Store Operations, Marketing, Legal/Loss Prevention, Warehousing, and Customer Relations as it relates to Private Label product quality and food safety issues. .
* Develop updates and maintains product specifications using the Smart Track PLM tool for all Private Label products.
* May conduct store audits reviewing adherence to state retail food safety and sanitation regulations.
* Assists in review and approval of private label packaging for compliance to appropriate federal and state regulations including FDA's New Nutrition Facts Labeling.
* Trains and mentors QA interns in lab techniques and procedures.

Required Qualifications:


Bachelor's degree in Food Science, Biology, Chemistry or related science degree; and/or minimum 3 years' experience with food manufacturer in quality control environment; or equivalent combination of education and experience is required. Also required is familiarity with current FDA, USDA, EPA and Health Department regulations. HACCP Certified, Food Safety Handler Certified and/or IFT Professional membership are highly desirable. Retail Management Certificate is desirable.

Candidates must possess the following skills:

* As a team member, the associate must possess excellent interpersonal and strong problem solving skills. The associate must have the ability to work across functional and divisional lines, and to focus on team objectives and results--not titles or individual status. Occasional travel is required for this position. Must have valid state driver's license and ability to drive vehicle.
* Personal computer skills including the MS Office programs; Excel, Power Point and Word and the ability to apply these skills to essential duties and responsibilities is required.
* Must be able to develop, manipulate, format and share spreadsheets for purposes of analysis. Knowledge of Access or a similar relational database is desirable.
* Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedures. Ability to effectively present information and respond to questions from groups of managers, clients, customers, vendors and the general public.
* While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; taste or smell, and talk or hear. The associate is frequently required to stand, walk, and reach with hands and arms. The associate must occasionally stoop, kneel, crouch or crawl.
* The associate must regularly lift and/or move up to 25 pounds. The associate must occasionally lift and/or move up to 50 pounds.
* Must be able to operate and maintain quality assurance lab equipment, oven and stove.
* While performing the duties of this job, the associate regularly works near moving mechanical parts and is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and wet and/or humid conditions and extreme cold.

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.