3-5 years of experience
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Employment Type:
Full time
Job Category:
General Manager ESPACIO JEWEL OF WAIKIKI Full-Time...
(This job is no longer available)
Interval Leisure Group | Honolulu, HI
Grad Date

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Job Description

Come join our team!


You're Gonna Love It Here!

When you work at Aqua-Aston, you become part of our ohana. We are a tightknit group of diverse individuals who encourage each other to be our best selves.

It's Not Just A Job

Our employees smile, not because we want our guests to feel welcome, but because we can't help it. Our work is fulfilling because we're in the business of spreading aloha to our guests.

We Make Promises

Aqua-Aston offers competitive benefits, opportunity for growth, and a fun, rewarding work environment. We believe respect and teamwork are integral to our company's success.

Job Description

The General Manager supports Aqua Hospitality's company Core Values and Mission Statement. The General Manager is responsible for maximizing the return on investment to the owner of the hotel by achieving the objectives of the annual budget and strategic initiatives in guest service, employee opinion survey and profitability. Additionally, the General Manager is responsible to provide the highest quality of guest service, a positive work environment for all employees, and must also maintain programs vital to the company culture. The General Manager is also responsible for direct, effective, immediate communication to the Management Company of any and all issues regarding the profitability of the asset including but not limited to union contract negotiations or any other type of labor negotiations, threats, media activity and any and all types of communication with the ownerships groups.

Essential Job functions:

* Supervise and develop the performance of all department managers and their respective departments, including Reservations, Revenue Management, Front Office, Housekeeping, Maintenance, Accounting, Human Resources and Sales and Marketing to ensure the highest level of guest and employee satisfaction in a cost efficient manner.
* Develop, implement, monitor and achieve the objectives of the Annual Budget, including Sales Strategies, Pricing, Revenue Management and the Operations/Capital Budget.
* Ensure all hotel policies and procedures are fully implemented in all departments, including Safety and Emergency and Human Resources as outlined on the company's shared website shareaqua.com.
* Protect and enhance the value of all hotel values through appropriate programs in repairs and maintenance, preventative maintenance, housekeeping, security and capital budgeting process.
* Develop and supervise programs that promote a positive work environment for all employees, insuring that all employment related processes comply with local, state and federal regulations, including compliance of specific union regulations as appropriate.

Essential Physical Abilities:

* Endure various physical movements throughout the work areas.
* Ability to grasp, bend, stoop, push or pull heavy loads, and lift and or carry or otherwise move packages, boxes and luggage.
* Requires fingering, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity and good verbal skills.


* College degree or equivalent in a post secondary school education.
* Strong interpersonal and communication skills, both verbal and written.
* Four years hospitality supervisory/managerial experience supervising rooms, accounting, and food and beverage and sales department. .
* Strong aptitude in financial management, financial reports and analysis.
* Punctuality and regular reliable attendance.

Diversity Commitment

We celebrate the diversity of people, ideas and cultures. We believe our differences are what make us better - a better place to work, a better place to grow, enabling a better way to see the world. We are fully committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, gender identity, or gender expression. The Company complies with the law regarding reasonable accommodation for disabled employees and applicants.

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