Experience:
1-3 years of experience
Concerned about your lack of experience? Learn More...
Employment Type:
Part time
Posted:
5/15/2019
Job Category:
Information Services
GSC Part-Time Global Support Tech Generalist (Local...
(This job is no longer available)
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Job Description

Posting Info

Posting Dates: 05/13/2019 - No Closing Date

Job Family: Customer Services

Department: Global Service Center

Purposes

Let your motivation for hastening the Lord's work and a desire to support local priesthood leadership and members come together in this unique opportunity as a Global Support Tech Specialist in Local Unit Support. Our inbound call center environment is a wonderful place to be where you share the same values as your co-workers. Each day you will have the opportunity to serve local units, leaders, and members. Be part of a work environment that has true purpose and allows you to directly apply your talents to help build the most important organization on earth.

This is a part-time Spanish/English position that requires 28 hours per week during a shift scheduled Monday through Friday between the hours of 2:00 p.m. and 8:30 p.m.

Responsibilities

You must resolve questions and issues quickly and in harmony with Church policy. Customer service is of utmost importance and candidates are expected to provide prompt, accurate, and efficient responses in a manner that demonstrates the highest level of professionalism, courtesy. You will have the opportunity to give quality customer service by answering calls and emails from priesthood leaders and members in South America, North America and other areas regarding membership, finance, policy and technical questions

Qualifications

* 0-2 years Customer Service or Call Center related experience preferred.
* Ability to troubleshoot computer hardware and software.
* Ability to learn and understand a wide variety of computer software products.
* Excellent customer service and interpersonal skills.
* Ability to communicate clearly and professionally, both verbally and in writing.
* Associates degree in business, communications, finance, accounting, computers preferred or working toward a bachelor's degree equivalent preferred.
* High School Diploma or equivalent required.
* Ability to keep confidences and work with sensitive information.
* Must type minimum of 30-50 WPM.
* Ability to fluently speak, read, write Spanish.
* Required to be fluent in English.

Worthiness Qualification

Must be a member of The Church of Jesus Christ of Latter-day Saints and currently temple worthy.

Posting Notice/More Info.

Please Note: All positions are subject to close without notice.

Find out more about the many benefits of Church Employment at http://careers.lds.org.