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Sales Operations Intern
ScaleFactor | Austin, Texas
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Job Description


ScaleFactor, one of Austin's Best Place to Work three years in a row from 2017 to 201 and voted Coolest Company in Austin, is a high-growth organization that combines trusted experts with intuitive software to solve businesses' accounting and finance needs. We are experiencing an enormous amount of growth, and we need "A" Players to join our team here at ScaleFactor. Joining ScaleFactor will change your life! If you are a tech savvy and exceptional XXX who is ready for the next chapter in your career and want to be a part of something truly special, then we look forward to speaking with you!


About You:

* You are smart with a passion for business and have an interest in learning about the SaaS industry and the fast pace of working at a start-up
* Open to mentorship with operations, as well as sales, marketing, and analytical tools
* You take initiative to figure out and solve problems
* You see yourself as a problem solver and a leader in the workplace and in your personal life
* You are a person who is passionate about bettering themselves professionally and personally while contributing to the greater good of your company
* You are willing to voice your opinion or provide suggestions, but also comfortable with spending a day dissecting spreadsheets or researching


* Performs administrative tasks within the CRM system to support the data analysis used for sales force effectiveness
* Maintain and modify sales dashboards and documentation
* Troubleshoot technical phone, computer, and application issues
* Assists in mapping exercises of business accounts to ensure data integrity and accuracy
* Communicates and collaborates with team members to understand requirements and improvements
* Provides persistent and timely follow-up with sales representatives and manager
* Completes special projects as deemed necessary by management
* Performs other duties as assigned


* A Junior or Senior completing a college degree applicable to business administration with 3.0 or better GPA, or related work/life experience. MBA candidates also welcome to apply
* Excellent written and verbal communication
* Able to contribute a minimum of 20-30 hours per week
* Highly proficient in analysis tools such as Excel/Google Sheets. Working knowledge of business management systems such as CRM and Accounting Software
* Excellent ability to multitask and prioritize workload
* Highly flexible and organized with strong attention to detail
* Ability to learn and apply new technologies quickly

Bonus points:

* Understanding of relational database structure and concepts
* Experience in business operations, especially Sales and Marketing
* Previous Salesforce.com experience
* Experience with cloud based accounting tools including, but not limited to Xero, QuickBooks Online, Gusto, Bill.com, and Abacus
* Knowledge of sales processes
* Project management experience
* Strong interest in joining a startup or small business after graduation
* Participate in sports, clubs, etc.


* Become Salesforce certified
* Come work at one of Austin's Best Places to Work three years in a row from 2017-2019

* Enjoy amazing culture, dynamic office, and work alongside the best and brightest in the industry

* Unlimited beverages, snacks, cold brews
* Catered lunches every Friday, lunch & learns, pop up HH / BBQs / picnics
* Cool team & company events
* Dog and cat-friendly offices located in hip East Austin


If this role describes you, we look forward to receiving your complete application online!

* Submit your resume with an optional cover letter to describe what makes you unique and a great match for this exciting accounting internship opportunity with ScaleFactor