1-3 years of experience
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Employment Type:
Full time
Job Category:
Customer Service
Teen Zone Attendant/KROC/Chicago
(This job is no longer available)
Salvation Army USA | Chicago, IL
Grad Date

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Job Description



Do you want to use your skills and talents to make a lasting difference in the world? The Salvation Army is the fourth largest charity in the United States and is an international organization based on Biblical principles created to help people in need. We are mission-driven, diverse, collaborative, and focused on positive results for people. Join us in making a difference.

POSITION TITLE: Teen Zone Attendant


REPORTS to (TITLE): Youth and Teen Activities Manager


The Salvation Army Ray and Joan Kroc Corps Community Center of Chicago exists to express the mission and ministry of The Salvation Army through a safe, enriching and sacred environment where all individuals have access to opportunities to reach their physical, intellectual, social and spiritual potential. The Vision of the Chicago Kroc Center is to touch individuals, families and seniors of the Southside with: Community - Wellness - Excellence - Character - Faith.


The Teen Zone Attendant will ensure the safety and well-being of teens that are being supervised in the Teen Zone area. Engage with students during daily activities.



Ensure a safe environment for teens within the Teen Zone.Adhere to the sign in and sign out policy for teens.Maintain readiness and cleanliness of the Teen Zone area by cleaning equipment, and activities areas as determined by Policy and Procedures.Make sure games and music are appropriate and clean by receiving manager approval before use.Follow collator policy for video games.Respond to emergencies or accidents, filling out incident reports as needed.Follow child-adult ratio.Follow Safe From Harm guidelines.Report any suspicion of child abuse to Youth and Teen Activities Manager.Ensure an enriching environment.Encourage teens to participate in a variety of activities.Create stimulating activities for teens.Encourage active play and interactive play with other teens.Interact with teens on their level.Ensure a welcoming & friendly environment.Greet teens enthusiastically by name.Be sensitive to teens who are apprehensive, shy or scared.Interact professionally with all contacts, as required, with the general public, parents/guardians, business community, Salvation Army Officers, and Kroc Center staff.Provide information and answer questions about all programs and activities available at the Kroc Center.When teens depart, say good bye by name.Work in a cooperative manner with the other staff of the RJKCCC programs, discussing any problems that may be occurring with the Youth and Teen Activities Manager.Other related duties as assigned.


Under general supervision of The Youth and Teen Activities Manager with somefreedom to plan, schedule and carry out responsibilities within established policies and guidelines.


This individual will be evaluated on how effectively the outcomes of this position are achieved, as well as the timeliness, accuracy and completeness of accomplishing assigned goals.



* High School Diploma required, 2 years of college preferred.
* Must have two years of experience working with Teens.
* Have or be able to obtain CPR/AED/First Aid certification within the first 30 days of employment.
* Must be Safe from Harm certified within 30 days of HIRE.
* Be at least 21 years old.


* Good understanding of childhood development and teen's needs.
* Excellent customer service skills.
* Excellent communication (verbal and written) and interpersonal skills, using diplomacy and good judgment.
* An attention to detail.
* A positive attitude and the ability to be flexible in light of changing job situations/priorities.
* Flexible and enjoys working as a team.
* Computer knowledge helpful but not necessary.
* A willingness to promote the mission of The RJKCCC.


This position is required to do light to moderate physical work. In order to successfully perform the essential functions of this position, the employee is regularly required to use standard equipment and furnishings used in a teen's activity area. This employee must be able to lift and carry 40 pounds. The work environment for this position includes a community center environment with a medium to high noise level.