No experience
Employment Type:
Full time
Job Category:
NOC Technician I
Inteliquent | Butte, Montana
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Job Description

Every day, Inteliquent completes millions of phone calls and text messages for the biggest telecommunication companies in the United States. Wireless carriers, cable companies, CLECs and broadband service providers depend on the quality, reach and reliability of the Inteliquent network to deliver more than 17 billion minutes of voice traffic per month.

As part of the Network Operations team, you will be responsible for providing 24x7 monitoring of all components of Inteliquent's network utilizing various network monitoring systems and direct access to switches, DACS, routers and other network elements Technicians are alerted to and must act upon any alarm conditions.

This is also a great entry-level opportunity for someone who is tech-savvy and looking to kickstart their career in Telecommunications.

Come join us if you are passionate about success and being in a role where you will make a difference!

What You'll Do:

* Follow Standard Operating Procedures in order to perform routine network changes, migrations and maintenance in various network elements upon management request
* Identify, troubleshoot and solve network related issues and problems efficiently utilizing monitoring tools, reference materials and other team members for guidance
* Open trouble tickets and follow up on network/customer issues per Inteliquent procedures and complete applicable paperwork in a timely manner
* Foster an environment of knowledge sharing and interface positively with peers, other departments, carriers and customers to identify operational issues and provide efficient corrective actions in a geographically dispersed team environment
* Accept on-call responsibilities on a rotating schedule with other technicians
* Be available for overtime work assignments when requested
* NOC Technicians may be responsible for other tasks and responsibilities as assigned or deemed necessary by management
* Some required travel related to training, meeting and service coverage issues

What You'll Need to Succeed:

Education & Experience

* Associate's or Bachelor's degree in Electrical Engineering or a related field is preferred
* Strong PC, UNIX OS and application skills with fundamental knowledge of basic networking principles including
* Strong problem solving and analytic skills


* Exhibits a high level of initiative and resourcefulness
* Excellent organizational skills with frequent multi-tasking abilities
* Excellent written and verbal communication skills
* Proven documentation skills with consistent accuracy of details
* Superior customer service skills
* Self-starter with a high energy level

If you think you have what it takes, we want to hear from you! Successful members of our team are committed to continuous improvement with our Core Competencies:

* Competitive "All-In"
* Customer-Focused
* Data Driven
* Innovative
* Integrity/Credibility
* Intellectual Curiosity

Onvoy is an Affirmative Action and Equal Opportunity Employer