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Strategy & Architecture Manager/Marketing Technology (New York, NY or Princeton, NJ)
ZS Associates, Inc. | Princeton, New Jersey
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Job Description

ZS Associates (www.zsassociates.com) is the world's largest consulting firm focused exclusively on improving business performance through sales and marketing consulting solutions, from customer insights and strategy to analytics, operations and technology. Together, we design and implement strategies that lead to greater market share, more competitive operations and increased use of today's latest technologies. From 22 offices worldwide, ZS professionals draw on deep industry and domain expertise to deliver impact where it matters for clients. We are particularly known for our expertise in the pharmaceutical and health care sectors, yet work across a range of industries.


ZS Associates' Business Technology group focuses on strategizing, designing and building marketing and sales technology solutions to improve commercial effectiveness. The types of solutions include enterprise information management, reporting, analytics, CRM/SFA and business process automation enablement. We provide a complete spectrum of business technology solutions, from strategy and roadmap definition to full implementation and on-going operations. Our team possesses deep expertise in leading analytic, business intelligence, CRM and system integration technologies, which we apply in a pragmatic fashion to create and deliver optimal architecture and implementation solutions.


The Strategy & Architecture team advises clients in diverse areas of strategy development and tactical implementation to help increase the value and effectiveness of their technology investments.


- Help drive business development and asset development efforts of the Multi-channel Marketing practice;
- Work with client architects and managers to define technology roadmap;
- Manage projects and client relationships particularly in the area of Multi-channel Marketing, Campaign Management and adjacent Business Technology areas (such as BI, CRM);
- Lead feasibility analysis, select the technologies that provide the best solution and identify the products available that will best fit the solution proposed;
- Design the solution, taking advantage of the existing assets and maintaining a balance between architecture requirements and specific client needs;
- Identify new areas where we can help clients to implement technology solutions;
- Research and evangelize the use of the technology platform for strategic decision-making;
- Identify the new market trends in the industry and lead the effort to develop ZS POV in upcoming technologies;
- Participate in cross-functional technical discussions with local and remote groups to brainstorm and finalize technology solutions;
- Develop detailed business case and calculate financial indicators to prove the value of the investment and justify the roadmap.



- At least 2 years of experience with implementing multi-channel marketing and campaign management solutions preferably in the Pharmaceutical industry;

- Proven track record of managing large scale Multi-channel marketing implementation projects involving one or many of the technologies such as Merkle, Unica, Aprimo etc;

- Past working experience in Reporting platforms such Business Objects, Tableau, Cognos etc;

- Knowledge and experience working with Marketing Vendors preferred;

- A bachelor's/master's degree in Computer Science or related field from a top university; MBA is desirable;

- Minimum 7-10 years of hands on IT services or consulting work experience;
- Minimum 5 years of experience managing large technology engagements;
- Have architected and designed 4 end-to-end BI solutions across multiple technology and platforms;
- Minimum 4 years of experience in IT strategy or IT management role;
- Prior experience in managing technology assessment and developing strategic recommendations;
- Experience with IT organization design and management principles/techniques (ITIL, ITSM) as well as IT management tools (e.g. Mercury, PlanView, ProSight, Niku).


ZS is a global consulting firm; fluency in English is required, additional fluency in at least one European or Asian language is desirable.


Candidates must possess work authorization for their intended country of employment. An on-line application, including a cover letter expressing interest and a full set of transcripts (official or unofficial), is required to be considered.


ZS Associates offers a competitive compensation package with salary and bonus incentives, complete medical/dental/life insurance programs and retirement benefits. We are an Equal Opportunity Employer.









About ZS Associates, Inc.

ZS Associates is a global management consulting firm specializing in sales and marketing strategy, operations and execution. Since our founding in 1983, ZS has been recognized around the world for our expertise in go-to-market and sales force strategies and our implementation capabilities. ZS helps companies achieve sales success by delivering both issue-specific solutions and large-scale business transformations. We focus on increasing sales for our clients, addressing a broad range of business issues in pursuit of that single goal. More than twenty years ago, ZS founders Andy Zoltners and Prabha Sinha, as professors, put their theories into practice with the creation of ZS. While we have strong academic roots, we're growing beyond them. We've expanded our industry focus, developed new product service areas and created new software tools to enable our services. One hallmark of ZS is our relationship with our clients. We partner with them, helping them make decisions about their business, and implementing change within their organizations. Our culture is unique, too. ZS is a place where excellence is the standard, teamwork is emphasized, and integrity is the norm.

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