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Business Technology Principal/Research and Development (San Francisco Area, CA)
ZS Associates, Inc. | San Francisco, California
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Job Description


ZS is the world’s largest consulting firm focused exclusively on improving business performance through sales and marketing consulting solutions, from customer insights and strategy to analytics, operations and technology. Together, we design and implement strategies that lead to greater market share, more competitive operations and increased use of today’s latest technologies. From 22 offices worldwide, ZS professionals draw on deep industry and domain expertise to deliver impact where it matters for clients. We are particularly known for our expertise in the pharmaceutical and health care sectors, yet work across a range of industries.

ZS Business Technology group helps companies define and execute their technology strategy by designing, building and operating the business intelligence (BI), cloud, data management, dashboard and analytics capabilities that are at the core of sales and marketing operations.


We are looking to add an Associate Principal who brings deep clinical domain knowledge with a breadth of technical/analytical expertise. This role will serve as a liaison between business and technical teams by being fluent in domain, business process assessment and optimization, data management, future-state strategy development and solution vision development pertaining to strategy, technology and analytics.


  • Lead and support innovation of technology to support clinical trial offerings with client teams
  • Build a core and extended team of clinical technology SMEs and experienced staff
  • Develop and communicating thought leadership in clinical development
  • Develop relationships with Client Service Teams to support the development of their clinical capabilities
  • Lead or support BD in clinical development among target clients
  • Lead or support delivery of clinical development projects

    Serve as a member of the R&D Excellence Leadership Team, which includes:

  • Advise PAL on overall R&D excellence vision, strategy, and roadmap
  • Support the development of the R&D excellence team and community
  • Collaborate within the practice and across other practices to innovate, sell, and deliver value to clients
  • Drive R&D Excellence practice area initiatives
  • Support our global marketing and communication plan
  • Be a Client Liaison to coordinate overall R&D Excellence practice area support


  • Minimum of 12 years of clinical experience
  • Expertise in the areas of drug development, operations, and strategic planning of clinical trial operations
  • Demonstrated experience managing Phase 1, 2, 3, and 4 clinical trials
  • Experience with one or more clinical systems like EDC, CTMS, IVRS, eTMF, Investigator Portal and related analytics (RBM, ClinOps) etc.
  • Understanding of clinical data standards (e.g. SDTM, ADaM), Clinical Data warehouses and related analytics (cross trial analysis, biostats etc)
  • Understanding of Drug Safety processes including SAE reconciliation, case processing, signal detection and periodic and Adhoc
  • Strong credentials and demonstrated success in IT strategy and Enterprise Architecture
  • Knowledge of international clinical pharmaceutical standards, guidelines, and regulatory compliance
  • International experience is highly preferred
  • Management experience of teams in different locations and timezones
  • Ability to work on and solve complex problems
  • Ability to prioritize and handle multiple tasks simultaneously
  • Effective leadership skills and proven ability to foster team productivity and cohesiveness
  • Excellent communication/interaction skills and experience in a dynamic and growing organization
  • Travel Required

ZS is a global consulting firm; fluency in English is required, additional fluency in at least one European or Asian language is highly desired.

Candidates must possess work authorization for their intended country of employment. An on-line application, including cover letter expressing interest and a full set of transcripts (official or unofficial), is required to be considered.

ZS offers a competitive compensation package with salary and bonus incentives, plus an attractive benefits package.


Connect with ZS on social media:

ZS has been recognized globally for its expertise in consulting and its flexible work environment. View ZS’s accolades.

About ZS Associates, Inc.

ZS Associates is a global management consulting firm specializing in sales and marketing strategy, operations and execution. Since our founding in 1983, ZS has been recognized around the world for our expertise in go-to-market and sales force strategies and our implementation capabilities. ZS helps companies achieve sales success by delivering both issue-specific solutions and large-scale business transformations. We focus on increasing sales for our clients, addressing a broad range of business issues in pursuit of that single goal. More than twenty years ago, ZS founders Andy Zoltners and Prabha Sinha, as professors, put their theories into practice with the creation of ZS. While we have strong academic roots, we're growing beyond them. We've expanded our industry focus, developed new product service areas and created new software tools to enable our services. One hallmark of ZS is our relationship with our clients. We partner with them, helping them make decisions about their business, and implementing change within their organizations. Our culture is unique, too. ZS is a place where excellence is the standard, teamwork is emphasized, and integrity is the norm.

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