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Employment Type:
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Job Category:
Project Management
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PMO Contractor
ZS Associates, Inc. | London, Arkansas
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Job Description

ZS (www.zs.com) is the world's largest consulting firm focused exclusively on improving business

performance through sales and marketing consulting solutions, from customer insights and strategy

to analytics, operations and technology. Together, we design and implement strategies that lead to

greater market share, more competitive operations and increased use of today's latest technologies.

From 22 offices worldwide, ZS professionals draw on deep industry and domain expertise to deliver

impact where it matters for clients. We are particularly known for our expertise in the

pharmaceutical and health care sectors, yet work across a range of industries.




Strategic Project Planning and Goal Setting

The PMO plays an integral role during the initial planning stages for any project. It creates structured

schedules and project plans based on the project goals, resources needed, potential risks, time to

market and budget constraints. By partnering with colleagues in different roles to assess the

workloads and impacts for different departments, the PMO is able to to identify dependencies and

possible issues across teams. During this planning process, the PMO will develop and communicate

clear and actionable deliverables, or activities to be completed. Each of these activities should have

an identified owner, the person who will carry this out, as well as a clear timeline and success



Project Execution and Governance

The project execution and governance aspect of the PMO role is the most well-known. It involves

tracking deadlines, deliverables, resources, and timelines throughout the project process. The PMO

holds owners accountable for their commitments and will conduct project team meetings to provide

status updates and identify and resolve issues. By managing the overall process of carrying out the

project, the PMO is able to adapt plans based on evolving needs, conditions or issues that may arise

and ensure on-time, high-quality delivery in accordance with the stated project goals.


Project Documentation and Archives

Throughout the course of a project, the PMO works with project teams to ensure documentation,

supporting materials, and project plans are updated and readily available for internal teams and

senior leaders. Upon completion of a project, the PMO compiles and documents project

information. Historical information on projects is used not only for reference for future projects but

also to assess the project delivery, completeness, and alignment with stated objectives and goals.

For regulated industries, project documentation is extremely important in case of an audit. All

information should be archived in one place so it is accessible to the appropriate team members and

senior leaders.


Project Prioritization and Portfolio Alignment

At any given time, the PMO may be managing multiple projects for the organization, each with

varying priority, timelines and resource requirements. Given their broad scope both in working with

colleagues from different departments and across multiple projects, PMOs are responsible for

balancing projects and communicating priorities internally. Often, the PMO will create a project

dashboard, which outlines both the projects currently underway and those on the backlog, with

their priority according to the overall business objectives. Because PMOs make this information

readily accessible within the organization, project teams and senior leaders are able to quickly see

where attention and resources are currently being placed and adjust their workflows accordingly.


Process Improvement and Standards Development

As they are involved from project inception through to completion and review, PMOs are able to

identify processes and activities to improve. Since PMOs have a broader scope, understanding the

basic processes and standards of different departments across the organization, they are better

equipped to identify workable process standards and best practices for how teams should approach

projects. Once it has identified a process improvement initiative, the PMO implements, documents

and communicates the new procedures to the rest of the organization.


Successful applicants will have responsibility for:

Manage Project Plan, RAID Log, CRs, and Project Status Report

Monitor and control overall progress and consistency against defined milestones and


Control the Scope, Budget, and Schedule

Manage Program Communication

Manage Change requests and align with the client on the approval of all Change Requests

Seek consensus among key stakeholders and gain alignment across the different project

work streams

Review SOWs and Seek approval from the client

Maintain adherence to Program Status Dashboard

Project Admin Activities Agenda, Meeting notes, action items, Calendar / Webex setup,

Deliverables prior to the meetings

Deliver high quality client work, with analysis and insight that makes good use of ZS

Associates methods and tools alongside personal experience and values

Create written communications for clients that are impactful and meaningful in a variety of

media including reports and slide packs

Lead activities such as workshops, meetings, stakeholder engagement, as part of client


About ZS Associates, Inc.

ZS Associates is a global management consulting firm specializing in sales and marketing strategy, operations and execution. Since our founding in 1983, ZS has been recognized around the world for our expertise in go-to-market and sales force strategies and our implementation capabilities. ZS helps companies achieve sales success by delivering both issue-specific solutions and large-scale business transformations. We focus on increasing sales for our clients, addressing a broad range of business issues in pursuit of that single goal. More than twenty years ago, ZS founders Andy Zoltners and Prabha Sinha, as professors, put their theories into practice with the creation of ZS. While we have strong academic roots, we're growing beyond them. We've expanded our industry focus, developed new product service areas and created new software tools to enable our services. One hallmark of ZS is our relationship with our clients. We partner with them, helping them make decisions about their business, and implementing change within their organizations. Our culture is unique, too. ZS is a place where excellence is the standard, teamwork is emphasized, and integrity is the norm.

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