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Employment Type:
Part time
Job Category:
Customer Service
Bakery Counter - Part Time DAY/NIGHT
Zippy's Inc | Kaneohe, Hawaii
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Job Description



POSITION TITLE:Bakery CounterSTATUS:Non-ExemptDATE:September 2012LOCATION:Stores

Reporting to store management, this position is responsible for ensuring guest satisfaction, primarily by handling all bakery transactions in a fast, efficient, and friendly manner. This position handles monetary transactions; takes telephone orders; bakes; decorates; and supports other counter functions to ensure the efficient and effective flow of bakery counter operations.


* Provides exceptional guest service by greeting and thanking guests in addition to anticipating their wants and/or needs to ensure a pleasant dining experience.
* Takes orders and practices suggestive selling techniques.
* Accurately enters orders into the POS system and processes credit cards, gift cards, coupons, and cash payments properly.
* Prepares bakery items for display and sale.
* Neatly writes, decorates / personalizes cakes upon guest's requests.
* Accurately takes phone orders and/or phone messages.
* Skillfully prepares Hot & Fresh items for guests.
* Is knowledgeable and can describe bakery items and on going promotions proficiently. Answers guest inquiries in a sensible manner.
* Properly rotates bakery items to ensure quality and freshness of products.
* Maintains a safe and sanitary work and guest area through constant cleaning, organizing, and replenishing of necessary items.
* Supports counter operations when necessary.
* Performs other duties as assigned by management.



* Meets assigned shift requirements.

Physical Requirements:

* Push, pull, and carry up to 20 pounds.
* Stand and walk at least 6-8 hours.
* Reach at shoulder level and below waist constantly, above head occasionally.
* Bend at waist occasionally.

Pre-Employment Requirements:

* Passed a tuberculosis (TB) skin test within 5 years of start date.
* Pass a drug screening test.

Environmental Conditions:

* Works in an air conditioned environment.


* High school diploma or equivalent preferred.


* Proven bakery skills required. Certificate in Pastry and Baking Arts may be considered in lieu of prior work experience.
* Previous cash handling preferred.

Necessary Skills:

* Basic math and writing.
* Able to interact with guests and co-workers in a friendly, enthusiastic, and outgoing manner.
* Able to work independently or as part of a team.
* Possess problem solving and critical thinking skills.
* Reading, writing, speaking, and comprehending the English language.

Necessary Attributes:

* Trustworthy with cash and company property.
* Enjoys multi-tasking in a fast paced environment.
* Punctual and dependable.

About Zippy's Inc

Zippi Networks, Inc. (publicly traded: ZIPI.PK), headquartered in San Jose, Calif., has created a revolutionary business process (patents pending), together with the ease of hand-held mobile technology that empowers a new generation of online sellers. Founded in 2006, Zippi promises to re-engage consumers in the online auction market by addressing the shrinking margins and competition that is currently threatening the existence of the eBay seller community. Zippi offers a new way to accumulate and sell unique products, turning each and every sale into a commissionable opportunity for online sellers. With over 200 million people looking for items to buy online and with annual revenues of over $44 billion in sales each year, eBay has become a significant force in the global marketplace. Zippi's goal is to increase the currently diminishing seller base by giving "everyday" people an opportunity to sell their clutter and earn the cash they deserve. The old axiom "One person's junk is another person's treasure" is a truth played out every day on eBay. With Zippi's simplified process, anyone can sell merchandise quickly. Zippi provides the professional tools and training necessary to support those who wish to build a business. Zippi Networks simplifies a typically complex process putting ease into the online auction selling system. Those who wish to sell merchandise-the clutter most people have stored-just call 1-877-Go-Zippi. A Zippi Affiliate will pick up the merchandise for listing on eBay, and when the item sells-the seller receives a check and the Affiliate receives a commission. Zippi's commission-based business model incentivizes Zippi Affiliates who build sales teams. As more people are trained and become part of a team, the greater the financial rewards. Zippi eliminates the competitive nature of selling merchandise in the marketplace and helps everyone benefit-from the seller, to the Affiliate handling the transaction, to the Zipster independent marketing and sales representative.

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