3-5 years of experience
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Employment Type:
Full time
Job Category:
Software Development
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Software Engineer in Test
ZenDesk | San Francisco, California
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Job Description

You are a seasoned software engineer experienced in designing and implementing test automation tools and frameworks for scalable Web applications. Our global testing team of passionate engineers increase confidence and coverage across all our products and deliver the best possible solutions.

As a Software Engineer in Test, you'll be working with a team of extremely talented engineers who work to make Zendesk's service consistent, reliable, flexible, secure and easy-to-use for our suite of products.

What you get to do every day:

* Expand our automated test suites and testing framework
* Incorporate automated tests into our continuous delivery pipeline
* Perform creative exploratory testing of new features and products
* Work closely with Product Management
* Highlight and detail any risks and assumptions identified to the team
* Actively engage in the continuous improvement of testing practice with a focus on speed, quality and innovation
* Keep track and adapt to rapidly changing requirements in a fast-paced team

What you bring to the role:

* Undergraduate degree or MS in Computer Science, Engineering or Sciences.
* Minimum of 3 years experience as a Software Engineer, a Software Engineer in Test, or equivalent role
* Experience programming in OOO languages and in scripting languages (preferably Ruby)
* Extensive experience with RESTful API contract testing
* Experience developing test frameworks with open-source automation tools such as Selenium WebDriver, Capybara, or Cucumber
* Experience with automated testing of large, scalable Web applications, using modern Web application frameworks and methodologies
* Knowledge of Web technologies, session management, object relational mapping, object caching, JavaScript, CSS, HTML, XML, JSON and RESTful web services
* Experience working in an agile development environment
* Excellent verbal and written communication skills
* A dedication to continual self-development

Nice to have:

* Experience with Ruby on Rails
* Experience with Sauce Labs
* Experience with Continuous Integration systems or Continuous Deployment / Delivery (Travis, Jenkins)
* Experience working on open source projects with an active GitHub repo

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.

Individuals seeking employment at Zendesk are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

About ZenDesk

Zendesk is the leading provider of proven, cloud-based help desk software. For growing organizations, Zendesk is the fastest way to enable great customer service. More than 15,000 Zendesk customers, including Adobe, Sony, OpenTable and Groupon, trust Zendesk with their most valuable assets: their customers, partners, and employees. Founded in 2007, Zendesk is funded by Charles River Ventures, Benchmark Capital and Matrix Partners.

This company profile was created by AfterCollege and is about ZenDesk. This page is not endorsed by or affiliated with ZenDesk. For questions regarding company profiles, please email: care@aftercollege.com.