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Employment Type:
Full time
Job Category:
Information Services
Desktop Support Specialist Information Technology
(This job is no longer available)
Yamhill County | McMinnville, OR
Grad Date

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Job Description

Desktop Support Specialist

Information Technology

Yamhill County 

Full Salary Range: $4317- $5541/month ( DOE) with Excellent Benefits

Job # IT19-040

Recruitment closes June 28, 2019


The Desktop Support Specialist:

This is a regular full-time position for a Desktop Support Specialist to work in the Yamhill County Information Technology Division. This position will be responsible for the day-to-day management of the County’s devices such as PC’s, laptops, MDT’s, and other network connected or related hardware. Duties require installing/management/

configuring/upgrades of software residing on desktop systems and troubleshooting hardware and software problems. This position will be responsible for managing the County’s computer/laptop/tablet/MDT replacement schedule.


The Benefits:

Health coverage - Group medical, dental, and vision insurance coverage for the entire family. For the 2018-19 plan year, the County pays 99% of the monthly premium and employees pay 1% ($15.10 per month) for the Base Plan. With this plan, employees are eligible for a $100 a month contribution into an HRA VEBA account. Buy-up plans are also available.

Retirement - PERS (Public Employee Retirement System) contribution is 100% employer funded, which includes both contribution to PERS pension and IAP accounts (IAP contribution is 6% of salary).

Short-Term Disability – 100% County paid

Life insurance - $6,000 for employee/$2,000 for spouse and children – 100% County Paid.

Vacation/Sick Leave - Flexible Earned Time (FET) is a combination of vacation and sick leave. To start, you will earn 12.38 hours per month and future accruals increase based on years of service. After a year of service and depending on FET balance, employees may sell-back up to 40 hours of FET per year.


The Qualifications:

The position requires a high school diploma or equivalent and 2-4 years of experience in IT support services, with a demonstrated ability to solve desktop support issues. Course work in computers and information technology may be substituted for experience. College, business school or specialized training is preferable. Any satisfactory equivalent combination of experience and training which insures ability to perform the work will be considered. Successful completion of a background check and CJIS/LEDS certification is mandatory.




The Candidate:

The successful candidate will have excellent customer service skills, the ability to multi-task, strong technical knowledge of IT related hardware/software, and must be self-directed, detail-oriented, and possess the ability to work in a team environment and to interact with co-workers and the public in a courteous, professional manner

Employees must be able to perform the essential functions of this classification with or without accommodation.

Yamhill County is an Equal Employment Opportunity Employer and values diversity. 

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