Experience:
1-3 years of experience
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Employment Type:
Full time
Posted:
7/18/2017
Job Category:
Sales
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Operations Manager 2
XPO Logistics | Montgomeryville, Pennsylvania
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Job Description

XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Disney, Pepsi, L'Oréal, Toyota and many others. We're growing worldwide. And we're constantly looking for talented individuals at all levels who can deliver the caliber of service our customers require. If you're ready to give us your best, let's talk. We'd like to invest in you. (NYSE: XPO)

Summary

The Operations Manager provides support to home delivery services for a designated market region. As the Operations Manager, you will be responsible for managing daily operations of motor carriers. You will maintain positive, ongoing relationships with external customers and be responsible for generating positive customer satisfaction.

Essential Functions

  • Manage motor carriers operating six days per week in multiple locations, and assist in route planning and route monitoring for current day region of deliveries
  • Pre-screen contract carriers from incoming applicant database for contract eligibility based upon DOT standards and company policy
  • Continuously develop motor carrier base operation to meet productivity demands
  • Build relationships with customers to ensure continued operating improvements
  • Work with national sales team on pricing, competitive advantages and disadvantages to facilitate new avenues of growth
  • Manage expense accurately and meet P&L budget goals
  • Train and develop contract carriers and dispatch personnel to meet and exceed the customers’ expectations and company goals
  • Manages 1 subordinate supervisor who supervises up to 10 warehouse associates and dispatch personnel
  • Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints and resolve problems

Knowledge, Skills, and Abilities

  • Minimum Required Education: Associate’s degree in a business-related field or equivalent work experience
  • Minimum Required Experience: 2 years of supervisory experience
  • Desirable Education/Experience: Bachelor’s degree in Logistics or Supply Chain Management with two years of logistics management experience and knowledge of DOT and OSHA regulations
  • Able to identify opportunities to increase accuracy and optimize resources and develop, recommend and implement solutions
  • Utilizes variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes, or cultures
  • Effective organizational, leadership and presentation skills
  • Strong business focus with demonstrated ability to act in partnership with management teams
  • Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees
  • Microsoft Office knowledge
  • Able to lift up to 25 pounds

Disclaimer Language

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities, as needed.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.

About XPO Logistics

XPO Logistics is a top ten global provider of transportation and logistics solutions. We provide services for truck brokerage and transportation, less-than-truckload, intermodal, highly-engineered supply chain solutions, contract logistics, last mile, expedite, global forwarding and managed transportation. XPO serves more than 50,000 customers with a highly integrated network of 1,469 locations in 32 countries. The bedrock of our company is our people: more than 84,000 employees operating as one cohesive organization with a single-minded focus on customer service. Many of the customers we serve are in the manufacturing, retail, e-commerce, industrial, technology, aerospace, chemical, life sciences and government sectors. You'll find that we're passionate about helping our customers operate their supply chains more effectively. Equally important are our qualitative resources: our zero-failure mentality, our deep experience in every service we offer, and our ability to provide integrated, end-to-end supply chain solutions to large accounts.

This company profile was created by AfterCollege and is about XPO Logistics. This page is not endorsed by or affiliated with XPO Logistics. For questions regarding company profiles, please email: care@aftercollege.com.