Experience:
5+ years of experience
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Employment Type:
Full time
Posted:
5/5/2017
Job Category:
Sales
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Sales and Operations Manager
XPO Logistics | Denver, Colorado
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Job Description

XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Boeing, Home Depot, Ikea, L'Oréal and many others. We're growing worldwide. And we're constantly looking for talented individuals at all levels who can deliver the caliber of service our customers require. If you're ready to give us your best, let's talk. We'd like to invest in you. (NYSE: XPO)

Position Summary

Sales and leadership role in our brokerage office. This position will be responsible for developing, communicating and executing sales and operations strategies to deliver best in class service through customer focus and operational excellence.

 

Responsibilities

  • Mentor and help lead a team of salespeople:
    • Interview and train new employees in Customer Sales roles
    • Manage day to day operations with KPI metrics
    • Conduct employee reviews and set SMART goals
    • Act as a liaison between the sales branch and carrier procurement center
    • Drive both revenue and margin growth across multiple verticals and modes
    • Develop and maintain best business practices
  • Provide industry expertise, guidance and support:
    • Pricing (assist in submitting timely customer bid packages and RFP’s)
    • Developing sales pipelines
    • Selling XPO’s diverse book of services
    • Developing sales strategy
  • Use data to drive operational and productivity improvements:
    • Review Sales activity KPIs including revenue, margin, load count, call logs and CRM adherence
    • Review customer metrics in real time
    • Work cross-functionally to review pricing, market penetration and service KPIs
    • Assist in developing quarterly/annual budgets and operating plans
  • Ability to learn XPO’s TMS software
  • Clearly understand goals, policies, and procedures of XPO Logistics
  • Maintain confidentiality of company information

 

 

 

Required Skills and Experience

  • Minimum 5-7 years transportation related experience (preferably at a non-asset based logistics company)
  • Education – 4 year degree required

 

Desired Skills and Experience

  • Proven management and leadership experience
  • Conflict resolution experience
  • Ability to prioritize
  • Work effectively within time limits
  • Analytical thinking (interpret data to drive decisions)
  • Demonstrated ability to influence and lead cross-functional teams.

 

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.

 

 

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About XPO Logistics

XPO Logistics is a top ten global provider of transportation and logistics solutions. We provide services for truck brokerage and transportation, less-than-truckload, intermodal, highly-engineered supply chain solutions, contract logistics, last mile, expedite, global forwarding and managed transportation. XPO serves more than 50,000 customers with a highly integrated network of 1,469 locations in 32 countries. The bedrock of our company is our people: more than 84,000 employees operating as one cohesive organization with a single-minded focus on customer service. Many of the customers we serve are in the manufacturing, retail, e-commerce, industrial, technology, aerospace, chemical, life sciences and government sectors. You'll find that we're passionate about helping our customers operate their supply chains more effectively. Equally important are our qualitative resources: our zero-failure mentality, our deep experience in every service we offer, and our ability to provide integrated, end-to-end supply chain solutions to large accounts.

This company profile was created by AfterCollege and is about XPO Logistics. This page is not endorsed by or affiliated with XPO Logistics. For questions regarding company profiles, please email: care@aftercollege.com.