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Technical Writer
WorkForce Software | Livonia, Michigan
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Job Description



You won’t find strict rules about dress code, and we’re not hung up on certain terms, business philosophies, or work styles. We value effort, positivity, and collaboration. As a software company, founded by techies, we’ve got an unending appetite for the cutting edge. Competing against products from much larger firms challenges us to design the next great technology, a step ahead of everyone else! If you like learning, tinkering and testing, then we’d like to hear from you!


Are you driven to produce effective, clear, and concise Help documentation? Do you have a flair for quickly understanding software tools? Do you have a motivation for excellence? Are you eager to further refine your technical writing skills with a software leader in the workforce management space? If you answered Yes to these questions, then we want YOU as part of the WorkForce Software team!


You will join a documentation team dedicated to delivering excellence and innovation in product documentation. You will use tools such as Flare, JIRA, and SnagIt; learn and document WorkForce Software products assist in maintaining a robust library of documentation materials; and author content for a global audience of technically varied users using a minimalist writing style. Delivering world-class documentation requires evaluating technologies and documentation trends; you will contribute to researching, evaluating, and implementing trends and innovations


You will enjoy a generous benefits package including health insurance, paid time off, discounts on your gym membership, and much more!



  • Develop an understanding of WorkForce Software products.
  • Become adept at using Flare, SnagIt, JIRA, Confluence, Acrobat, and Perforce.
  • Author content that describes how to install, configure, and use the WorkForce Software product suite.
  • Author release notes and various technical bulletins
  • Interact with subject matter experts within an Agile development environment to understand new and updated product features and solicit feedback on documentation.
  • Edit documents for standard grammar, tone, style, format, and compliance with our style guide.
  • Research documentation-related technology tools and trends and share your findings with the team.
  • Assist in evaluating and implementing documentation technology.
  • Requirements

  • Excellent written and oral communication skills.
  • Expert proficiency with MS Word
  • Ability to quickly grasp technical topics.
  • Strong attention to detail.
  • Ability to gather and assimilate technical information and translate it into common language that can be readily understood by a global audience.
  • Ability to meet deadlines while juggling multiple deliverables.
  • Highly organized and motivated with excellent follow-through, multi-tasking, and problem-solving skills.
  • Ability to be flexible, foster teamwork, and adapt to changing environments.
  • Ability to work independently while remaining an effective and efficient member of cross-functional teams.
  • Prior experience documenting software is required.
  • Bachelor’s degree or equivalent.

About WorkForce Software

WorkForce Software Inc., is the leading manufacturer of complex workforce policy and compliance management solutions. Automating interactions between an employer and its work force results in lower payroll processing solutions. Automating interactions between an employer and its work force results in lower payroll processing costs, compliance with state and federal regulations, and increased productivity and employee satisfaction.

This company profile was created by AfterCollege and is about WorkForce Software. This page is not endorsed by or affiliated with WorkForce Software. For questions regarding company profiles, please email: care@aftercollege.com.