1-3 years of experience
Concerned about your lack of experience? Learn More...
Employment Type:
Full time
Job Category:
See more jobs for students and recent grads who studied:
Divisonal Administrative Assistant - Aurora Illinois
Woodforest Bank | Aurora, Illinois
Tell Us More About Your Job Preferences
By telling us what you think of this job, we can help find jobs that match your interests. If you want to see more jobs like this, click on the smiley face. Or if this job isn't what you are looking for, click the frowny face. Learn More...

Follow This Company

Job Description


The Retail Division Administrative Support Clerk is responsible for performing high level delegated administrative functions and project oriented assignments for Retail Division Leadership.

Key Responsibilities:

* Composes, edits, and types a variety of confidential materials, reports, presentations and internal and external correspondence with high standards for grammar, spelling and document formatting; ensures timely and accurate distribution of communications.
* Performs project-oriented assignments including researching data and issues, compiling information and preparing results and recommendations.
* Manages any necessary logistics for retail meetings, events and appointments; prepares and compiles materials and agendas.
* Handles travel arrangements and business itineraries; prepares and submits expense reports.
* Attends meetings and fundraisers for non-profit entities that the Bank sponsors or maintains a working relationship with; participates in public relations and networking within the community for acquiring new business or supporting current clients in their businesses.
* Attends internal and external meetings upon request by business associates, customers, vendors, or team members.
* Serves as a communications liaison for the Retail Division Leadership team; responds to questions, requests and issues; relays and routes information as appropriate; ensures any necessary follow up actions are taken in a timely manner.
* Coordinates and maintains calendar; schedules and reschedules meetings and appointments when necessary to ensure that high priority objectives are accomplished.
* Performs other job related duties or special projects as assigned.

Competencies Required:

* Solid technology, phone and internet skills, including intermediate proficiency with Microsoft Office applications (i.e., Excel, Word, Outlook, SharePoint), and ability to navigate banking software applications.
* Advanced knowledge of English grammar, appropriate standards regarding letter and memorandum composition, and proper telephone etiquette.
* Ability to develop and maintain a broad understanding of the Bank's organization, business objectives and operations.
* Ability to exercise sound judgment and independent discretion in setting priorities, communicating with others, and handling confidential or sensitive information.
* Strong communication and interpersonal skills; ability to foster effective business relationships with internal and external parties.
* Professional appearance and demeanor; maintains a positive and congenial attitude; deals effectively with a variety of personalities with diplomacy, tact and poise.
* Customer service orientation with effective problem solving, negotiation and follow-up skills.
* Proven ability to prioritize and manage workload and to instill a sense of urgency in others as necessary to meet deadlines.
* Team player with the ability to work independently in a fast paced environment.
* Excellent planning and organizational skills with strong attention to detail and concern for accuracy.
* Flexibility to attend evening and weekend events on behalf of the organization.

Minimum Qualifications/Experience:

* 3-5 years' experience in executive support preferred.

* 3-5 years' experience in customer relations preferred.

* Experience in the Banking or financial services industry preferred.

Formal Education & Certification:

* Bachelor's degree in Business or related field; or an equivalent amount of relevant work experience.

Work Status:

* Full-Time.

Supervisory Responsibility:

* None.


* Up to 20% expected.

Working Conditions:

* Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc.

Woodforest is an Equal Opportunity Minority/ Female/ Individuals with Disabilities/ Protected Veteran and Affirmative Action Employer

About Woodforest Bank

Chartered in Houston in 1980, Woodforest National Bank is owned by Woodforest Financial Group, Inc., headquartered in The Woodlands, TX. With 142 full services branches currently serving more than 170,000 customers across the state of Texas, Woodforest illustrates a commitment in delivering premium banking products and services through friendly hometown bankers and is dedicated to each and every community it services. Woodforest proudly supports many community and charitable organizations, through both financial and employee volunteer contributions.

This company profile was created by AfterCollege and is about Woodforest Bank. This page is not endorsed by or affiliated with Woodforest Bank. For questions regarding company profiles, please email: care@aftercollege.com.