3-5 years of experience
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Employment Type:
Full time
Job Category:
Client Account Manager I/II (RR)
(This job is no longer available)
Windstream Communications | Charlotte, NC
Grad Date

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Job Description

Client Account Manager

In 2017, Windstream Enterprise started on a journey to grow and transform itself.

Be part of that transformation. It will be an amazing journey.

* Windstream (WE) is a big player with a boutique approach in creating custom network solutions for commercial businesses.
* WE sales team members represent award winning products and services.
* TMC, a global media company, has named Windstream Enterprise's the XCaaS Powered-by-Avaya as a 2018 Unified Communications Product of the Year Award winner
* SD-WAN Concierge(TM) a 2018 Internet Telephony SD-WAN Product of the Year Award
* WE offers an attractive compensation and benefits program. In addition to an attractive base pay, commission income is driven by strategic products, sales, margin, and contract terms. Ramp up bonus is provided for the first 3 months, giving new sales team members the time to learn Windstream basics and start building a business pipeline.
* WE provides all sales professionals a comprehensive training program that extends throughout the first year of employment. Training includes meeting with top management leaders who are vested in your sales success.
* WE support career development with tuition reimbursement and room for growth.
* WE top performers are rewarded with trips, contests, and other incentives.
* WE employees thrive in a fun, supportive work culture.

Job Description

* Build rapport and conduct needs-based analysis of new and existing customers that fit into the small and medium business category.
* Make outbound calls to existing Windstream customers and conduct account reviews to determine business needs.
* Schedule and lead video demonstrations that showcase Windstream solutions to address customers' critical business issues.
* Focus is new sales, conversion, and contract renewals.
* Responsible for 30-60-90-day pipeline management of sales opportunities in Saleforce.com CRM, including generation of accurate sales forecasts and attainment of assigned quotas


* Proven skills in asking probing questions, listening to customer needs, presenting viable solutions and pricing, handling objections, and closing the deal.
* Proficiency in Salesforce.com CRM
* Ability to work both independently and as part of a team
* Excellent communication skills, both written and verbal
* Ability to prioritize and manage several different tasks and various accounts simultaneously.
* Willingness and openness to continuous learning including improvements for internal systems and processes


Minimum Requirements

* College degree or equivalent and 3 years professional level sales job related experience roles (inside or direct sales experience); or 6 years professional sales level in which monthly sales revenue goals were the key performance metric.
* Demonstrated ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level

About Windstream Communications

Windstream Corporation (Windstream) is a provider of telecommunications services in rural communities in the United States. The Company owns subsidiaries that provide local telephone, high-speed Internet, long distance, network access, and video services in 16 states. As of December 31, 2008, Windstream served more than three million communications customers in 16 states. Additionally, Windstream provides data services to more than 978,000 high-speed Internet customers. Windstream delivers one-stop shopping to customers with a range of communications products and services that include voice and related features, high-speed Internet, long distance, network access and video. The Company's operations consist of its wireline and product distribution segments. On November 21, 2008, Windstream completed the sale of its wireless business to AT&T Mobility II, LLC. (Source: 10-K)