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Principle Product Manager
Williams-Sonoma Inc. | Memphis, Tennessee
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Job Description

Requisition Number: TN-11459
Area of Interest: Supply Chain
Organization: Distribution Center
Brand/Division: Tennessee
Position Type: Full-time


About the Team

You will be a part of the Supply Chain Product Management team responsible for delivering strategic solutions to drive value to our business partners at Williams-Sonoma Inc. Our job is to ensure that we deliver quality IT initiatives that exceed the expectations of our customers and provide a return on our technology investment.

About the Role

In the Principle Product Manager role, you will be responsible for creating the strategic technology solutions that supports our Supply Chain. You will partner directly with the business teams to develop a product roadmap, business requirements and operational processes in support of the new functionality and capabilities driven by our IT projects. You will also partner directly with internal and external development teams to ensure the business requirements are met by the technology.

This role reports to the Director of Supply Chain Technology

You're excited about this opportunity because you will...

* Be responsible for domains of the highest complexity and strategic value
* Serve as a liaison between the business community and the IT organization to provide product and user experience solutions to meet the business needs
* Work on complex issues of the highest complexity and strategic value where analysis of situation or data requires evaluation of a variety of factors, including a broad understanding of current business trends
* Identify the business organization's strength and weakness and suggests areas of improvement
* Develop BRD's, negotiate agreements, provide product/project leadership and expertise
* Provide tactical work direction to team members
* Partner with a cross functional group of subject matter experts to design and execute your strategy
* Have the opportunity to be hands-on, working side by side with our people to get things done
* Provide insightful data to guide decision making and offer proactive solutions.

Why you will love working at Williams-Sonoma, Inc. because...

* We're a successful, fast-growing company with an entrepreneurial vibe
* A technologically and data-driven business
* Competitive salaries, and comprehensive health benefits
* We're at the forefront of tech and retail, redefining technology for the next generation
* We're passionate about our internal and external clients and live/breathe the client experience
* We get to be creative on a daily basis
* A smart, experienced leadership team that wants to do it right and is open to new ideas
* We believe in autonomy and reward taking initiative
* We have fun!


Desired Skills and Experience

We're excited about you because...

* You have 10+ years of relevant work experience in either IT, Distribution or Logistics Operations
* You have a Bachelor's or Master's degree in IT /other relevant field of work or equivalent work experience
* You're Customer Service focused, with high quality standards
* You have strong decision making capabilities that can help organization achieve results, and can impact the short-term and multi-year goals of the company
* You're a seasoned, senior-level professional with experience, or equivalent education, in identifying, analyzing, and documenting requirements; analyzing application features and functions to assess scope and impact of business needs; conducting workflow, process diagrams and gap analysis; writing specifications for conversion or interface programs
* You have excellent thinking and analysis skills
* You have the ability to work with all levels of users, and create and maintain vendor relationships
* You have excellent interpersonal, business communication and writing skills
* You're capable of technical troubleshooting and problem solving
* You have reliable business knowledge, preferably in the retail industry and/or distribution
* You have demonstrated technical adaptability/aptitude
* You're knowledgeable on technical data analysis, functional design, modeling, system development processes, and software testing
* You have previous experience with Warehouse Management systems (WMOS preferred) or Labor Management systems a plus but not required
* You're proficient in the use of MS Excel
* You have experience with Data extraction and Report tools (SQL, AS/400 Query, Crystal Reports, etc.)
* You have the ability to use computer for extended period of time.
* You are able to travel up to 25%, as needed to support WSI projects.

About Williams-Sonoma, Inc.

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams-Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, and Mark and Graham. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

Williams-Sonoma Inc. is an Equal Opportunity Employer

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.


Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

About Williams-Sonoma Inc.

Williams-Sonoma, Inc. is a specialty retailer of products for the home. The retail segment of the Company’s business sells its products through five retail store concepts: Williams-Sonoma, Pottery Barn, Pottery Barn Kids, West Elm and Williams-Sonoma Home. The direct-to-customer segment of the Company’s business sells similar products through its seven direct-mail catalogs and through six e-commerce Websites. The Company’s Williams-Sonoma stores offer a selection of culinary and serving equipment, including cookware, cookbooks, cutlery, informal dinnerware, glassware, table linens, specialty foods and cooking ingredients. The Company has two segments: retail and direct-to-customer. The catalogs reach customers in the United States, while the five retail concepts, as of February 1, 2009, operated 627 stores in 44 states. (Source: 10-K)

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