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Business Analyst I
Williams-Sonoma Inc. | Henderson, Nevada
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Job Description

Requisition Number: NV-11376
Area of Interest: Operations
Organization: Care Center
Brand/Division: Nevada
Position Type: Full-time


Williams-Sonoma, Inc.

Business Analyst I

About the Team

You will be part of the team responsible for efficient data management, intranet applications, and reporting for the Williams-Sonoma customer care centers. We support all aspects of the business including operations, finance, workforce management, and various back office departments using Microsoft SQL, ASP.NET, and SSRS.

About the Role

Design and develop back office web applications for Williams-Sonoma's supply chain, call center and hub locations. The right candidate will have a blend of technical skills as well as social since you will be presenting data to senior stakeholders on a regular basis.

You're excited about this opportunity because you will...

* Design, plan, develop, and implement enhancements to intranet site for the improvement of overall productivity of the company.
* Prepare and update documentation for new or existing systems.
* Write and update software specifications.
* Monitor system effectiveness in satisfying user needs.
* Web Application development in C# and Microsoft SQL Server query generation.
* Document and implement software deployment procedures.
* Design, document, and communicate effective technical solutions meeting end-user requirements.
* Analyze, test, and apply changes to the application environment under the prevailing change management procedures and requirements. Simply put, you understand the "why" and how it impacts the business.
* Perform other duties as assigned

Why you will love working at Williams-Sonoma, Inc.

* We're a successful, fast-growing company with an entrepreneurial vibe
* A technologically and data-driven business
* Competitive salaries and comprehensive health benefits
* We're at the forefront of tech and retail, redefining technology for the next generation
* We're passionate about our internal and external clients and live/breathe the client experience
* We have a recognition program unlike any other
* A smart, experienced leadership team that wants to do it right and is open to new ideas
* We believe in autonomy and reward taking initiative
* We have fun!


We're excited about you because...

* You have a Bachelor's degree in MIS, a related field or relevant work experience
* You have contact center experience
* Superior oral and written communication skills.

* Ability to multi-task in fast-paced environment.
* Team player, positive attitude.

Technical Competencies required:

* 2+ years of software development using ASP.NET / C#
* Automation experience using scripts and custom code
* Experience in distribution center or contact center environments.
* At least 2 years of experience on SQL Server in database design, performance tuning, and production supports. Knowledge in database mirroring, SSRS, and SSIS are required.

About Williams-Sonoma, Inc.

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams-Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, and Mark and Graham. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

*For all Non-Tech roles:

This role is not eligible for Visa sponsorship or relocation assistance.

*EEO Language automatically populated in RM:

Williams-Sonoma Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

About Williams-Sonoma Inc.

Williams-Sonoma, Inc. is a specialty retailer of products for the home. The retail segment of the Company’s business sells its products through five retail store concepts: Williams-Sonoma, Pottery Barn, Pottery Barn Kids, West Elm and Williams-Sonoma Home. The direct-to-customer segment of the Company’s business sells similar products through its seven direct-mail catalogs and through six e-commerce Websites. The Company’s Williams-Sonoma stores offer a selection of culinary and serving equipment, including cookware, cookbooks, cutlery, informal dinnerware, glassware, table linens, specialty foods and cooking ingredients. The Company has two segments: retail and direct-to-customer. The catalogs reach customers in the United States, while the five retail concepts, as of February 1, 2009, operated 627 stores in 44 states. (Source: 10-K)

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