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District Operations Manager
Williams-Sonoma Inc. | Seattle, Washington
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Job Description

Requisition Number: CA-11244
Area of Interest: Supply Chain
Organization: Distribution Center
Brand/Division: California
Position Type: Full-time


Managing day to day operations to achieve service and productivity goals. ESSENTIAL FUNCTIONS:

* The District Manager is responsible for all global supply chain activities in the Western Region, including Portland, OR.
* Responsible for all furniture delivery hub operations, 3rd party provider contracts/ management, network analysis/changes, performance, accountability and LP for these locations.
* Directly responsible for retail store relationships and monitoring and assuring 3PL compliance for retail store seasonal floor set and all customer escalations within the region.
* Drive continuous improvement into our furniture home delivery network that includes carrier accountability, overall home delivery performance and regional hub network metrics, projects and initiatives.
* Required to support not only Western project initiatives, but also global supply chain initiatives regionally, nationally and internationally.


* Bachelor's degree or equivalent based on a combination of education, training or experience and 4-8 years of management experience with increasing levels of responsibility
* This position will be based in the WA area - 30% travel is required
* Proven proficiency in written and verbal communications- able to deliver well organized presentations effectively to multiple levels
* Team player, willing to provide support to his/her peers and their operations as needed
* Positive attitude, strong work ethic, ability to work under pressure
* Ability to flex work schedule to support project implementations
* Strong customer service background- experience/effectiveness in dealing with internal and external customers
* A self-starter who exhibits extraordinary levels of motivation, proven ability to run multiple remote operations with no on-site supervision
* Distribution systems proficiency to include WMS, TMS and other final-mile systems (pKms, TPM, etc)
* Must be a strong team leader with exceptional organizational and delegation skills
* Must have distribution center and/or transportation experience as well as final mile customer home delivery experience. Must have experience with the concept, design and implementation of "start-up" operations.

This position is not eligible for visa sponsorship.

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

About Williams-Sonoma Inc.

Williams-Sonoma, Inc. is a specialty retailer of products for the home. The retail segment of the Company’s business sells its products through five retail store concepts: Williams-Sonoma, Pottery Barn, Pottery Barn Kids, West Elm and Williams-Sonoma Home. The direct-to-customer segment of the Company’s business sells similar products through its seven direct-mail catalogs and through six e-commerce Websites. The Company’s Williams-Sonoma stores offer a selection of culinary and serving equipment, including cookware, cookbooks, cutlery, informal dinnerware, glassware, table linens, specialty foods and cooking ingredients. The Company has two segments: retail and direct-to-customer. The catalogs reach customers in the United States, while the five retail concepts, as of February 1, 2009, operated 627 stores in 44 states. (Source: 10-K)

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