3-5 years of experience
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Employment Type:
Full time
Job Category:
Assistant Store Manager - Visual - West Elm
(This job is no longer available)
Grad Date

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Job Description

Requisition Number: WE-10999
Area of Interest: Retail
Organization: Retail
Brand/Division: West Elm
Position Type: Full-time


discover your purpose...
Leads the store team to create an exceptional experience for customers & exceed sales goals. Manages all aspects of the customer experience to ensure the store is a neighborhood destination that promotes the lifestyle of the brand. Leads the store team in interpreting & executing visual inspiration to drive sales & convey the eclectic, creative & modern spirit of the Brand. Attracts, motivates, coaches & develops talent to maximize their potential.

who we are...
- Our mission is to offer choice in products & services, build community through connections with clients & collaborators & focus on honest business practices in everything we do, from supply chain transparency to sustainability.

who you are...
- Passionate about visual display & merchandising
- Have a keen eye for design & unmatched attention to detail
- Expert understanding of design & composition
- Loves to coach, mentor, inspire & help grow your team in order to meet & exceed goals
- Creative & imaginative thinker, with the ability to align with the West Elm aesthetic through visual displays
- Thrive in an entrepreneurial environment & are consistently looking for ways to think outside-the-box
- Proven success achieving results both independently & through others by fostering a spirit of teamwork
- Risk-taker who is not afraid to go above & beyond to exceed a customers' expectations in order to close a sale
- Agile leader who loves to prioritize, plan & adjust their schedule to ensure business goals are achieved
- Loves to contribute in management & store meetings, offering suggestions for associate development, sales opportunities & organizational improvements

at west elm, you will...
- Manage all visual aspects of the business including visual, display, merchandising & floorset execution
- Own the business by identifying opportunities, developing & executing strategies & protect Company assets
- Provide exceptional customer service in the store to achieve world-class service standards
- Reinforce customer service principles by coaching staff on their successes & challenges
- Attract, retain & develop top visual & display talent
- Create & ensure a positive environment where all associates are treated fairly & with dignity in accordance with our People-First Philosophy
- Be held accountable for the following brand competencies: operates with strategic agility, drives innovation & change, provides influential leadership, communicates effectively, develops self & others, creates teams & partnerships, focuses on the customer, models personal accountability, builds operations excellence & drives execution


what we're looking for...
- 2-3 years of previous visual display & merchandising experience or management
- Excellent communication, organization & leadership skills
- Superior critical thinking skills to creatively identify challenges & develop action plans in a timely manner
- Great time management skills & ability to execute multiple tasks & appropriately manage competing priorities
- Ability to independently lead self & others to achieve results
- Must be able to be mobile on the sales floor for extended periods of time
- Availability to work closing shift a minimum of three times per week, inclusive of three Saturdays & two Sundays per month, in addition to annual inventory & entire holiday season (November through January)
- Must be able to lift & mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment & safety techniques

bring your resume to life...
- Does this sound like you? If so, please submit your resume, cover letter & any additional materials that will give us a peek into your personal style at home & your experience in a visual or display role (ie: Pinterest boards, Instagram, design portfolio, personal website, lifestyle blog, etc).

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

About Williams-Sonoma Inc.

Williams-Sonoma, Inc. is a specialty retailer of products for the home. The retail segment of the Company’s business sells its products through five retail store concepts: Williams-Sonoma, Pottery Barn, Pottery Barn Kids, West Elm and Williams-Sonoma Home. The direct-to-customer segment of the Company’s business sells similar products through its seven direct-mail catalogs and through six e-commerce Websites. The Company’s Williams-Sonoma stores offer a selection of culinary and serving equipment, including cookware, cookbooks, cutlery, informal dinnerware, glassware, table linens, specialty foods and cooking ingredients. The Company has two segments: retail and direct-to-customer. The catalogs reach customers in the United States, while the five retail concepts, as of February 1, 2009, operated 627 stores in 44 states. (Source: 10-K)