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Website Merchandise Manager - Mark & Graham
Williams-Sonoma Inc. | San Francisco, California
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Job Description

Requisition Number: MG-10523
Area of Interest: E-Commerce
Organization: Corporate
Brand/Division: Mark and Graham
Position Type: Full-time


Execute the merchandise strategy for the channel product strategy and visual website merchandising strategy for specific product departments and functional areas of website. Execute business strategies and visual merchandise strategies to maximize the drive sales and profit. Identify opportunities and recommend new concepts for the channel to enhance the brand.


* Assist in the development of the annual strategy and financial plans of the channel.
* Review plans and eCommerce merchandising goals; develops website merchandise strategies to achieve sales and gross margin goals.
* Communicate and executes the Visual Merchandising strategy within the Website responsible for the integration and merchandising of key product areas throughout website.
* Work with Inventory planning to meet product availability needs.
* Work closely with Internet creative team to develop image, content, features, promos, and landing pages within website to drive product sales.
* Collaborate with creative on site design, layouts, image, and content.
* Participate in eCommerce photography and advises designers and stylist on changes with the creative team.
* Review catalog photography to determine additional photography needs for website.
* Participate in weekly site testing in order to ensure correct presentation and product data integrity.
* Analyze sales for eCommerce to identify opportunities for the channel.
* Communicate opportunities and findings to cross channel partners.
* Analyze site metrics to connect web behavioral profiles to customer, sales, and merchandising data.
* Review weekly, monthly sales reports.
* Work with Website coordinator to ensure that Product is set up accurately linked to IM30, price, surcharges, delivery, monogramming, requestable swatches, giftwrap flags, etc.
* Attend key product development meetings.
* Keep abreast of market trends, consumer trends, competition, customer service issues, and eCommerce technology and dynamics.
* Other projects as assigned


* Previous eCommerce, retail or catalog experience.
* Strong affinity for the product/concept.
* Visual display or website merchandising experience.
* Proven analytical, business planning skills.
* Able to make timely decisions, anticipate problems and provide creative solutions.
* Well-organized, detail oriented.
* Able to deal ambiguity and a changing environment.
* Strong computer skills, including word processing and spreadsheet applications-must have an interest in the linkage from systems to the Web.

This position is not eligible for visa sponsorship.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

About Williams-Sonoma Inc.

Williams-Sonoma, Inc. is a specialty retailer of products for the home. The retail segment of the Company’s business sells its products through five retail store concepts: Williams-Sonoma, Pottery Barn, Pottery Barn Kids, West Elm and Williams-Sonoma Home. The direct-to-customer segment of the Company’s business sells similar products through its seven direct-mail catalogs and through six e-commerce Websites. The Company’s Williams-Sonoma stores offer a selection of culinary and serving equipment, including cookware, cookbooks, cutlery, informal dinnerware, glassware, table linens, specialty foods and cooking ingredients. The Company has two segments: retail and direct-to-customer. The catalogs reach customers in the United States, while the five retail concepts, as of February 1, 2009, operated 627 stores in 44 states. (Source: 10-K)

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