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Employment Type:
Full time
Job Category:
Information Services
Network Services Manager
(This job is no longer available)
Grad Date

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Job Description

Job Description


Supplemental Questions

West Hills College District
Network Services Manager
Classified Management Position
12 Months a year 40 Hours a week
Range: 38 $72,473-$143,492
District Funded
22 Vacation Days/21 Sick Days/$50,000 Life Insurance Policy/$25,000 Accidental Life Insurance Policy/ Medical/Dental/Vision/Prescription, Disability Insurance,
Employee Educational Assistance
Relocation re-imbursement up to $2,000.00 covered expenses for those who relocate their primary residence into the district.
Current Employee Contribution for Insurance Premium
$216.00 per Month for Plan A 100%
$133.00 per Month for Plan B 90%
Covered by the District Plan C 80%
Covered by the District HSA-A

Position Duties:


Under the direction of the Associate Vice Chancellor of Educational Services & Information Technology, the Network Services Manager manages and performs the activity related to all segments of the District's network and telecommunications operations.

This position is responsible for the 24/7 operations, maintenance, and installation of the District's Voice, Data and Video Networks, servers and corresponding software to provide required services in accordance with established District priorities.


Plan, coordinate and implement the installation and operation of network operating systems, server operating systems, and software applications running on District servers. Plan and coordinate the design and redesign of network infrastructure for the District. Maintain a current knowledge of networking electronics, network server operating systems, workstation operating systems, and standard software applications. Research, evaluate and recommend to supervisor technical strategic planning required to keep data, voice, and video networks, servers, and workstation client software current. Help design and maintain user databases, backup procedures, disaster-recovery procedures for network servers. Coordinate the installation, programming, troubleshooting, and repair of network equipment; perform programming changes on network systems; maintain records of work and documentation of configurations. Design and coordinate the monitoring of data, voice, and video services in order to assure reliable operations within the time frames specified by the District. Confer with other managers in IT to assure reliable technical support for their areas. Confer with faculty and administration in determining requirements for data, voice, and video support for instructional and administrative computing applications Manage budgets associated with network services. Contact vendors for purchase and installation of computer and telecommunications equipment and services; manage the preventative and corrective maintenance of computer, network, and telecommunication equipment and services. Provide work direction and approve work done by vendors on the District's data network, servers, and software running on any of these devices. Attend meetings and workshops presented by vendors of hardware and software networking/telecommunications products. Participate in the development of departmental standards and procedures within District quality guidelines. Ensure all projects and assignments comply and that they are understood by all technical and user groups. Develop and schedule priorities, assign responsibilities, ensure efficient and timely completion of projects, and prepare time and cost estimates and progress reports. Plan, prioritize, and supervise the work of staff assigned to this position. Coordinate and manage the training of technical staff. Assist faculty and others, where appropriate, in the development of Student Learning Outcomes (SLOs) and the determination of their effectiveness in helping students achieve their desired learning outcomes. In addition, provide leadership for the development of SLOs within their program areas of responsibility. KNOWLEDGE AND ABILITIES:


Knowledge of at least one network operating system, multiple computer operating systems and multiple software applications. Knowledge of basic electronics theory and practices. Knowledge of telephone switch management. Requires knowledge of project management, data networking concepts, applications and installations. Knowledge of theory and operation of LAN and WAN hardware and software. Requires knowledge in networking hardware including but not limited to routers, switches, hubs, transceivers, network interface cards, fire walls. Must have the knowledge of tasks associated with network administration. Knowledge of oral, written communication skills and recordkeeping techniques. Requires interpersonal skills using tact, patience and courtesy. Requires the management of multiple types of servers, including E-mail, Web, Network Monitoring, Disaster Recovery, File Print, and Database servers. Requires knowledge of PBX, voice mail and auto-attendant operations. Requires a working knowledge of videoconference principles and concepts. Requires sufficient knowledge of staff training techniques and documentation. Knowledge of time management skills. Must have strong written and verbal communication skills.


This position will require the ability to read technical drawing (schematics) and technical materials. Must be able to perform skilled work in the installation and maintenance of equipment. Must have the ability to troubleshoot networking equipment, troubleshoot network servers and troubleshoot networked software applications. Requires the ability to operate electronic test equipment. Must have the ability to follow written and verbal directions, train and provide assistance to others. Must be able to plan and organize work. Must also be able to work independently with little direction. The ability to maintain a materials budget and inventory is required. This position will require the ability to meet schedules and time lines. Requires the ability to establish and maintain cooperative and effective working relationships. Requires the ability to change priorities while meeting established deadlines. Assists in developing and interpreting departmental policies and procedures, within District quality guidelines, and see that they are clearly communicated and carried out. Must have the ability to manage, assign, and schedule technical staff working at multiple locations. Ability to work well with people from many different disciplines with varying degrees of technical experience. Ability to learn, train and supervise personnel in Ellucian (Colleague) and its components.


Requires ambulatory ability to move to various office and classroom-type locations and to bend, stoop, crawl and reach to install cables and equipment. Requires sufficient hand eye coordination and dexterity to make small component connections. Requires sufficient visual acuity to read technical documents and instructions and align small components. Requires sufficient auditory ability to carry on routine conversations. Requires the ability to lift, push, and pull objects of medium weight (less than 75 lbs.) on an occasional basis. Requires the ability to work in confined areas with noise variations, dust, and limited ventilation.



This position will require a bachelor's degree in computer science or a related field, or the equivalent combination of education and experience; 3 - 5 years of increasing responsibility with a Technology Services department; 3 - 5 years of voice and data communications experience, with 2 years as a network supervisor.

Clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students.


The following certifications are required: Cisco CCNA/DA Certification and Microsoft MCP/MCSE Certification.

Requires a valid driver's license.

Supplemental Information:


Online District Application Cover Letter Professional Resume Unofficial transcripts verifying course work completed and degree(s) received. Copy of Cisco CCNA/DA Certification Copy of Microsoft MCP/MCSE Certification. ***Incomplete applications will not be accepted***

About West Hills Community College District

The volleyball program at West Hills is a comprehensive program designed to provide the athlete with the many tools necessary to compete not only on the court, but in life as well. At West Hills, technique and skill development are emphasized. The main training principle is "Process over Product" where proper execution of the skills is paramount. The community of Coalinga is also very supportive of West Hills athletics teams and its many athletes. In return, for that support, many many athletes take time out of their busy schedule to show their appreciation by getting involved in the community. One of the greatest challenges of being a student-athlete is keeping life in order and staying on top of everything. At West Hills, there is great support for the athlete. In fact, student-athletes usually perform better academically than the general student. The volleyball experience at West Hills is designed to prepare athletes to play at the next level. From physical conditioning and strength training to plyometrics: from biomechanical analysis to psychological testing each volleyball player is monitored in her athletic and academic development. The athlete is always the first priority.