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Experience:
No experience
Employment Type:
Part time
Posted:
10/6/2015
Job Category:
Customer Service
Industry:
Food & Beverage
Part Time Grocery Customer Service
(This job is no longer available)
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Job Description

 

Want a job you'll LOVE?

 

Our Grocery department provides everything our customers need to complete their meals and stock their homes with essentials. In this department, you’ll work with a team to ensure products are stocked and customers are able to locate all of the items on their grocery lists. If you enjoy helping customers and working in a fast-paced environment, this could be the position for you!

Check out our latest Grand Opening!

http://www.youtube.com/watch?v=Qv8Kfi98Zgw

 

How do I make a difference?


 

Providing Incredible, Knowledge Based Customer Service

  • Proactively approach customers, assist them in locating products throughout the department, provide suggestions for meal solutions, and answer any questions they may have about products
  • Familiarize self with products in the department as well as inventory in the backroom to better assist customers in locating items and product availability

 

Ensuring High Quality Products & Ingredients

  • Assist Team Leader in coordinating the activities of team members, ensure tasks are prioritized and completed efficiently, and ensure the department runs smoothly in the absence of the Team Leader
  • Possess an understanding of the products offered in the department and utilize resources to gain further information, practice proper ordering techniques which vary according to product vendor; utilize the proper machines and order processes used by different companies
  • Maintain the overall appearance of the department, ensure fresh product and levels are sustained, items are well-merchandised in innovative, eye-appealing displays while recognizing seasonal, holiday and weather effects on product sales
  • Breakdown deliveries, maintain an organized back room, re-shop misplaced products, shrink out damaged goods, refill missing items and be sure aisles are kept in pristine shopping condition 
  • Educate and ensure team members are properly handling products, using equipment, keeping accurate logs and following sanitation practices in accordance with food and human safety guidelines and Simplification 5S procedures

 

Living Who We Are

  • Support, encourage, and respect co-workers
  • Work with supervisor to set and achieve goals for professional development
  • Comply with Wegmans Policies and Work Rules, as well as, federal and state laws
  • Maintain open lines of communication with supervisors and coworkers to ensure the most efficient operations in the department

 

Seeking Candidates Who…

  • Have customer service experience, preferably in a food service, grocery or retail setting
  • Live our values: caring, respect, empowerment, making a difference, high standards
  • Possess teamwork & diversity awareness
  • Seek continuous learning opportunities
  • Provide incredible customer service
  • Ensure food & human safety
  • Possess organizational skills
  • Provide knowledge based service

Preferred Skills and Experience

  • Managerial/ supervisory experience

 

Work Environment

  • Work involves continuous interaction with customers in a fast-paced environment
  • Typical motions include repetitive hand and arm movements, bending and reaching
  • Responsible for moving and lifting an average of 8 – 32 pounds with a maximum weight lifted of 50 pounds occasionally to frequently
  • May be exposed to various allergens
  • Work requires the safe and proper handling of power equipment
  • Will spend the majority of time on his or her feet and stand without a break for up to 4 hours
  • Requires use of power jacks, pallet movers and ability to access loading trucks with or without reasonable accommodation

 

* Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen physical and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed

 

About Wegmans Food Markets, Inc.

Wegmans Food Markets, Inc. is a 62-store supermarket chain with stores in New York, Pennsylvania, and New Jersey. The family-owned company was founded in 1916. Wegmans is recognized as an industry leader, an innovator, and is known for its strong commitment to the communities where it operates stores. It has been listed among Fortune magazine's "100 Best Companies To Work For in America" for five consecutive years.