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No experience
Employment Type:
Part time
Job Category:
Customer Service
Food & Beverage
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Perishable Part-Time
Wegmans Food Markets, Inc. | Northborough, Massachusetts
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Job Description

Note to Candidate: 
If you believe this role is a good match for your skills, experience and passion, please choose APPLY TO THIS JOB and submit an application. A recruiter will contact you should a position matching your interests, availability and qualifications become available.

A glimpse at the job:

Wegmans Perishable departments are some of the most exciting areas of our stores. Here customers can see the skills and passion of Wegmans employees in innovative and eye-catching displays; meal and event solutions; and the opportunity to learn about products. Customer service team members go above and beyond customer expectations by WOW-ing them with their product knowledge and ensuring products are available for their enjoyment.

Perishable Departments include: Bakery & Patisserie*, Deli, Floral, Meat, Olde World Cheese, Produce, Seafood

I will add value by:

• Providing incredible customer service by building a rapport and assisting customers throughout the department and finding ways to meet their needs
• Having a knowledge of products used throughout the store and working across departments to provide knowledge based service to assist customers in finding complete meal solutions
• Practicing proper item merchandising skills by building, taking down, and maintaining fully stocked, appealing, easily shoppable displays
• Learning and using Wegmans seasonal cooking techniques in order to demonstrate methods to customers for their successful at home use
• Using resources to educate self and others about products and take steps to learn about and introduce new items, sharing acquired product knowledge with customers and employees throughout the store
• Properly handling products to minimize shrink and adhering to food safety and safety guidelines


What abilities I must bring to the table to be considered:

• Provide incredible customer service, greeting customers and answering questions in a friendly manner, proactively offering assistance and providing accurate and timely information, making product/ service recommendations and accommodating special requests
• Possess teamwork and diversity awareness by listening to others' points of view and recognizing and appreciating differences
• Recognize and seek opportunities for continuous learning to gain new understandings, skills and knowledge
• Properly handle, prepare, transport and store products; ensuring food and human safety practices are strictly adhered to
• Possess organizational skills, prioritizing requests and department activities while managing interruptions and attending to details to complete tasks within deadlines
• Utilize resources to educate self and others about product uses and characteristics, being sure to share acquired product knowledge
• Learn, use and be able to explain Wegmans sanctioned cooking techniques to assist customers for their success at home
• Has knowledge of products used throughout the store and works across departments to provide knowledge based service to assist customers in finding complete meal solutions

What will set me apart from other candidates:

• Customer service experience in a retail or grocery setting, preferably in a perishable department

Work environment:

• Work generally involves continuous interactions with customers and co-workers in a fast-paced environment
• Customer Service positions in the Perishable area will require team members to spend time on his or her feet and stand without a break for up to 4 hours
• Specific motions, weight lifting requirements and temperature conditions will vary by department


• Employment at Wegmans may be contingent upon applicants passing a physical, drug screen and/or criminal background check

* denotes a department not found in all Wegmans stores

About Wegmans Food Markets, Inc.

Wegmans Food Markets, Inc. is a 62-store supermarket chain with stores in New York, Pennsylvania, and New Jersey. The family-owned company was founded in 1916. Wegmans is recognized as an industry leader, an innovator, and is known for its strong commitment to the communities where it operates stores. It has been listed among Fortune magazine's "100 Best Companies To Work For in America" for five consecutive years.

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