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No experience
Employment Type:
Full time
Job Category:
Food Service
Food & Beverage
Food Ambassador
(This job is no longer available)
Grad Date

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Job Description

Food Ambassador


If you have a passion for food and enjoy sharing your knowledge with others then a Knowledge Based Service (KBS) role might be for you.  Our KBS Sellers provide customers with samplings of delicious foods, shares knowledge about products, and suggests ideas for meal preparation. In this role, you’ll work with various departments throughout the store to drive sales by creating interest and enthusiasm for products. If you have a passion for food, sharing knowledge, and working with customers, this could be the role for you!


Providing Incredible, Knowledge Based Customer Service

  • Proactively acknowledge customers, invite them to try products, answer any questions they may have and offer suggestions for recipes and preparation to create product interest
  • Enthusiastically share knowledge about the products being created and introduce ideas for new ways to enjoy items
  • Demonstrate and teach customers how to replicate cooking techniques for customer at-home success


Ensuring High Quality Products & Ingredients


  • Assist departments in driving sales by showcasing items being promoted in well-merchandised, eye-appealing and enticing displays
  • Follow Wegmans approved core recipes, seasonal menus, and cooking techniques when preparing food
  • Certify employees in Wegmans approved cooking techniques
  • Accurately record shrink and keep track of products used during preparation and sampling, being sure to communicate this information with appropriate departments
  • Coordinate the ordering of meal components with appropriate Department Managers
  • Review communication from Merchandising Office and newsletters relevant to featured recipe or product
  • Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines

What skills, learnings, and experiences are required?


  • Demonstrated ability to guide customers to make a purchase
  • Possess a passion for food and sharing knowledge of products with others
  • Strong presentation skills
  • Demonstrates Wegmans Who We Are values by caring, respecting & listening to others and making decisions that benefits our customers and company
  • Possess teamwork & diversity awareness
  • Seeks opportunities to continuous learn
  • Provide Incredible Customer Service
  • Properly handle, prepare, transport and store products; ensuring food & human safety practices are strictly adhered to
  • Helps customers make great meals easy by providing Knowledge Based Service, sharing ideas for meals, building relationships with customers, making the experience fun
  • Utilize resources to educate self and others about product uses and characteristics, being sure to share acquired product knowledge
  • Learn, use and be able to explain Wegmans sanctioned cooking techniques to assist customers for their success at home


What skills, learnings, and experiences are preferred and will set me apart?

  • Food preparation experience


Work environment

  • Work involves continuous interaction with customers in a fast-paced environment
  • Typical motions include repetitive hand and arm movements, bending and reaching
  • Responsible for moving and lifting an average of 1 – 5 pounds with a maximum weight lifted of 35 pounds rarely
  • May be exposed to various allergens
  • Work requires the safe and proper handling of common cooking utensils and counter-top cooking equipment
  • Will spend the majority of time on his or her feet and stand without a break for up to 4 hours


  • Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen physical and/or criminal background check
  • All Applicants will be screened; only those closely matching the job posting will be interviewed



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About Wegmans Food Markets, Inc.

Wegmans Food Markets, Inc. is a 62-store supermarket chain with stores in New York, Pennsylvania, and New Jersey. The family-owned company was founded in 1916. Wegmans is recognized as an industry leader, an innovator, and is known for its strong commitment to the communities where it operates stores. It has been listed among Fortune magazine's "100 Best Companies To Work For in America" for five consecutive years.