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Experience:
No experience
Employment Type:
Part time
Posted:
8/26/2015
Job Category:
Customer Service
Industry:
Food & Beverage
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Part Time Pricing Customer Service
Wegmans Food Markets, Inc. | Buffalo, New York
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Job Description

What is my job:

Our Pricing department ensures the best pricing communication tools are in place for employees to assist our customers. In this area, you’ll provide incredible service by ensuring all items, displays and end caps are properly and accurately signed throughout the store. If you enjoy working in a fast-paced environment and are looking for an opportunity to impact the big picture, this could be the role for you!


How do I make a difference?

 Providing Incredible, Knowledge  Based Customer Service

  • Ensure all departments have accurate, well-maintained price tags and signs on shelves and displays
  • Share knowledge about regulations with overnight team and properly communicate signage and tag needs to the pricing office to reduce the amount of errors on the floor
  • Form relationships and maintain open lines of communication with outside product vendors, handling any signage issues and ensuring displays are signed and comply with state and Wegmans regulations

Ensuring High Quality Products & Ingredients

  • Ensure the correct price tags and sales signs are hung throughout the store, verify commodity codes during ordering to ensure accurate information is printed
  • Order, print and laminate all signs for Dairy, Frozen Foods and Grocery departments, being sure to hang signs in correct locations in accordance with state and Wegmans regulations
  • Fill department orders, print price tags on a timely basis and assist with any other signage needs throughout the department to ensure information is accurately communicated to customers
  • Correctly hang new price tags, sale signs and end caps signs, ensuring all old signs are down, new ones are up and correct sale information is on display by 8am Sunday morning
  • Perform monthly store pricing audits to ensure verification of UPL tags to store scanning data

Living Who We Are

  • Support, encourage, and respect co-workers
  • Work with supervisor to set and achieve goals for professional development
  • Comply with Wegmans Policies and Work Rules, as well as, federal and state laws
  • Maintain open lines of communication with supervisors and coworkers to ensure the most efficient operations in the department

What skills, learnings, and experiences are required?

Basic computer skills including knowledge of Microsoft Office (Excel and Word)

  • Living Who We Are values by caring about the well-being of every person, having high standards as a way of life, making a difference in the communities we serve, respecting and listening to others and making decisions that benefit our customers and company
  • Possess teamwork & diversity awareness by listening to others' points of view and recognizing and appreciating differences
  • Recognize and seek opportunities for continuous learning to gain new understandings, skills and knowledge
  • Provide incredible customer service, greeting customers and answering questions in a friendly manner, proactively offering assistance and providing accurate and timely information, making product/ service recommendations and accommodating special requests
  • Properly handle, prepare, transport and store products; ensuring food & human safety practices are strictly adhered to
  • Possess organizational skills, prioritizing requests and department activities while managing interruptions and attending to details to complete tasks within deadlines
  • Helps customers make great meals easy by providing Knowledge Based Service, sharing ideas for meals, building relationships with customers, making the experience fun
  • Utilize resources to educate self and others about product uses and characteristics, being sure to share acquired product knowledge

What skills, learnings, and experiences are preferred and will set me apart?

  • Customer service experience, preferably in a food service, grocery or retail setting

Work environment:

  • Work requires interaction with customers and co-workers
  • Typical motions include bending, reaching and repetitive and sustained hand and arm movements, including sustained grasping
  • Responsible for moving and lifting an average of 2 – 8 pounds with a maximum weight lifted of 25 pounds occasionally
  • May be exposed to various allergens
  • Will be required to spend time on his or her feet and stand or walk without a break for up to 4 hours

Other:

  • Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen physical and/or criminal background check
  • All Applicants will be screened; only those closely matching the job posting will be interviewed

About Wegmans Food Markets, Inc.

Wegmans Food Markets, Inc. is a 62-store supermarket chain with stores in New York, Pennsylvania, and New Jersey. The family-owned company was founded in 1916. Wegmans is recognized as an industry leader, an innovator, and is known for its strong commitment to the communities where it operates stores. It has been listed among Fortune magazine's "100 Best Companies To Work For in America" for five consecutive years.

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