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Experience:
No experience
Employment Type:
Part time
Posted:
8/12/2015
Job Category:
Customer Service
Industry:
Food & Beverage
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Price Checking Part Time Customer Service
Wegmans Food Markets, Inc. | Ithaca, New York
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Job Description

 

A glimpse at the job:

One of the most important ways we provide incredible customer service every day is by ensuring the best communication tools are in place for employees to assist customers. As a store Pricing team member, you will assist departments throughout the store; being sure all items, displays and end caps are properly signed with correct price tags. You will contribute to successful day to day operations and act as a communication link between the store and customer, ensuring we are always able to provide incredible service in all areas.

I will add value by:

  • Providing incredible service to departments throughout the store, ensuring they have accurate, well-maintained price tags and signs on shelves and displays
  • Ensuring departments are correctly hanging price tags and sales signs throughout the store, verifying commodity codes for their orders to ensure accurate information is printed
  • Ordering, printing and laminating all signs for Dairy, Frozen Foods and Grocery departments, being sure to hang signs in correct locations in accordance with state and Wegmans regulations
  • Filling department orders, printing price tags on a timely basis and assisting them with any other signage needs throughout the department to ensure information is accurately communicated to customers
  • Correctly hanging new price tags, sale signs and end caps signs, ensuring all old signs are down, new ones are up and correct sale information is on display by 8am Sunday morning
  • Forming relationships and maintaining open lines of communication with outside product vendors, handling any signage issues, making sure displays are signed and ensuring they are complying with state and Wegmans regulations
  • Assisting Overnight Grocery crew and other overnight team members to help them better understand regulations and properly communicate to the pricing office what signs and tags their departments need in order to reduce the amount of errors on the floor
  • Maintaining open lines of communication with team members in the department to ensure any changes or other pertinent information is shared and the department, and store, run efficiently
  •  

    What abilities I must bring to the table to be considered:

  • Basic computer skills including knowledge of Microsoft Office
  • Provide incredible customer service, greeting customers and answering questions in a friendly manner, proactively offering assistance and providing accurate and timely information, making product/ service recommendations and accommodating special requests
  • Possess teamwork and diversity awareness by listening to others’ points of view and recognizing and appreciating differences
  • Recognize and seek opportunities for continuouslearning to gain new understandings, skills and knowledge
  • Properly handle, prepare, transport and store products; ensuring food and human safety practices are strictly adhered to
  • Possess organizational skills, prioritizing requests and department activities while managing interruptions and attending to details to complete tasks within deadlines
  • Utilize resources to educate self and others about product uses and characteristics, being sure to share acquired productknowledge
  • Has knowledge of products used throughout the store and works across departments to provide knowledge based service to assist customers in finding complete meal solutions
  • What will set me apart from other candidates:

  • Customer service experience, preferably in a food service, grocery or retail setting
  • Work environment:

  • Work requires interaction with customers and co-workers
  • Typical motions include bending, reaching and repetitive and sustained hand and arm movements, including sustained grasping
  • Responsible for moving and lifting an average of 2 – 8 pounds with a maximum weight lifted of 25 pounds occasionally
  • May be exposed to various allergens
  • Will be required to spend time on his or her feet and stand or walk without a break for up to 4 hours
  • Other:

  • Employment at Wegmans may be contingent upon your completion and our evaluation of a physical, drug screen and/or criminal background check.
  • About Wegmans Food Markets, Inc.

    Wegmans Food Markets, Inc. is a 62-store supermarket chain with stores in New York, Pennsylvania, and New Jersey. The family-owned company was founded in 1916. Wegmans is recognized as an industry leader, an innovator, and is known for its strong commitment to the communities where it operates stores. It has been listed among Fortune magazine's "100 Best Companies To Work For in America" for five consecutive years.

    This company profile was created by AfterCollege and is about Wegmans Food Markets, Inc.. This page is not endorsed by or affiliated with Wegmans Food Markets, Inc.. For questions regarding company profiles, please email: care@aftercollege.com.