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Experience:
No experience
Employment Type:
Part time
Posted:
8/7/2015
Job Category:
Customer Service
Industry:
Food & Beverage
Seafood Part Time Customer Service
(This job is no longer available)
Wegmans Food Markets, Inc. | Rochester, NY
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Job Description

Want a job you’ll LOVE?

 

Our Seafood department offers a variety of fresh, unique fish and prepared seafood items to our customers. In this role, you’ll provide incredible service by educating customers on the different varieties we offer and suggesting meal solutions for any occasion. If you’re passionate about food and are looking for the opportunity to learn and develop your skills, this could be the position for you!

Looking for Career Growth? Watch our video!

http://youtu.be/Bw7gG0U6DqM

 

How do I make a difference?

Providing Incredible, Knowledge Based Customer Service

  • Proactively approach customers at the counter and on the sales floor, answer questions about products, fillet, weigh, skin, cut, and package seafood as customers request
  • Seek to learn about products and practices and share your knowledge to better assist customers

 

Ensuring High Quality Products & Ingredients

  • Clean and cut a variety of fish into portions for presentation in seafood cases while following correct practices to reduce the amount of waste
  • Set up fresh cases, refill product, ensure proper signage and are well-merchandised following company standards to showcase quality and freshness and drive sales
  • Unload and breakdown deliveries, stock refrigerator and freezer, clean cases, scales and counters and rotate for freshness
  • Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines and Simplification 5S    procedures

 

Living Who We Are

  • Support, encourage, and respect co-workers
  • Work with supervisor to set and achieve goals for professional development
  • Comply with Wegmans Policies and Work Rules, as well as, federal and state laws
  • Maintain open lines of communication with supervisors and coworkers to ensure the most efficient operations in the department

 

Seeking Candidates Who…

  • Live our values: caring, respect, empowerment, making a difference, high standards
  • Possess teamwork & diversity awareness
  • Seek continuous learning opportunities
  • Provide incredible customer service
  • Ensure food & human safety
  • Possess organizational skills
  • Provide knowledge based service
  • Educate self and others about product knowledge
  • Use and explain Wegmans cooking techniques

Preferred Skills and Experience

  • Customer service experience, preferably in a food service, grocery or retail setting
  • Knowledge of, passion for and experience working with, seafood
  • Experience utilizing a variety of cooking techniques
  • Experience cutting fish

 

Work Environment

  • Work involves continuous interaction with customers and co-workers in a fast-paced environment
  • Typical motions include repetitive hand and arm movements, bending and reaching
  • Responsible for moving and lifting an average of 5-10 pounds with a maximum lifted of 50 pounds rarely
  • Must be able to use hand/power jack equipment, knives, and other kitchen equipment
  • May be exposed to various allergens and work environments, including cold temperatures near hot equipment
  • Will spend the majority of time on his or her feet and stand or walk without a break for up to 4 hour

 

 * Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen physical and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed

About Wegmans Food Markets, Inc.

Wegmans Food Markets, Inc. is a 62-store supermarket chain with stores in New York, Pennsylvania, and New Jersey. The family-owned company was founded in 1916. Wegmans is recognized as an industry leader, an innovator, and is known for its strong commitment to the communities where it operates stores. It has been listed among Fortune magazine's "100 Best Companies To Work For in America" for five consecutive years.