No experience
Employment Type:
Part time
Job Category:
Food Service
Food & Beverage
Part Time Restaurant Customer Service
(This job is no longer available)
Wegmans Food Markets, Inc. | Lancaster, PA
Grad Date

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Job Description

Part Time Restaurant Customer Service

Job Posting: 08/07/2018 Job ID: R0013830 Location: Lancaster, PA Address: 2000 Crossings Blvd Age Requirement: Must be 18 years or older. Days Hours Req: PT Employees may work up to 30 hours per week with shifts ranging between 4 & 6 hours at a time. Specific days/hours of work vary by position. Schedule: Part-time

The job of Restaurant Customer Service is to provide incredible service by working with the service team in attending to tables and meeting the needs of guests and supporting the Culinary Team in accurately expediting and delivering food items to our guests. This position will work with other Restaurant team members to ensure all elements of an exceptional dining experience are achieved.

People (Who We Are)

  • Support, encourage, and respect co-workers
  • Work with supervisor to set and achieve goals for professional development
  • Comply with Wegmans Policies and Work Rules, as well as, federal and state laws
  • Maintain open lines of communication with supervisors and coworkers to ensure efficient department operations

Customer (What We Believe)

  • Provide incredible service to guests by delivering and expediting dishes prepared by the kitchen to the guests’ tables accurately and timely while maintaining the integrity of the food
  • Proactively assist the service and culinary teams to ensure efficient operations
  • Study menu changes, learn about special events, improve service techniques and attend beverage classes to continue to grow food, service and beverage knowledge
  • Properly handle products, use equipment and keep accurate logs in accordance with food safety and safety guidelines; as well as comply with State Restaurant Health Code Regulations

Product (What We Do)

  • Prepare the dining room, bar and event areas for service with exceptional attention to detail; ensuring all areas are clean, organized and well-stocked with necessary supplies
  • Perform opening and closing procedures, including any assigned side work, and ensure all tasks are completed in a prompt and efficient manner
  • Follow proper recipes to ensure menu offerings are consistently prepared to showcase high quality
  • Utilize Wegmans core recipes to prepare coffee shop orders with speed, accuracy, and a consistent outcome in line with Wegmans Standards of quality, where applicable

Work Environment

Work includes continuous walking, standing for prolonged periods of time without a break, repetitive hand and arm movements, bending, reaching, frequent lifting and carrying, and occasional heavy lifting, along with continuous interaction with customers and co-workers in a fast-paced environment. Work includes forceful gripping as well as awkward and forceful postures of the wrist. Work may include frequent stair climbing. Work involves exposure to various work environments, including temperature changes. The average weight range of items lifted is 10-20 pounds with a maximum weight lifted of 40 pounds occasionally. May be exposed to various allergens (things that may cause an allergic reaction).


Preferred Qualifications
  • Certified Sommelier
  • Customer service experience, preferably in a retail, restaurant service or other hospitality related industry setting
  • Experience as a Bartender and or server in a fast casual restaurant

About Wegmans Food Markets, Inc.

Wegmans Food Markets, Inc. is a 62-store supermarket chain with stores in New York, Pennsylvania, and New Jersey. The family-owned company was founded in 1916. Wegmans is recognized as an industry leader, an innovator, and is known for its strong commitment to the communities where it operates stores. It has been listed among Fortune magazine's "100 Best Companies To Work For in America" for five consecutive years.