Experience:
No experience
Employment Type:
Full time
Posted:
4/8/2018
Job Category:
Customer Service
Industry:
Food & Beverage
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Front End Full Time Coordinator
Wegmans Food Markets, Inc. | Downingtown, Pennsylvania
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Job Description

Front End Full Time Coordinator

Job Posting: 04/03/2018 Job ID: R0005815 Location: Downingtown, PA Address: Downingtown, 1056 E Lancaster Ave Age Requirement: Must be 18 years or older. Days Hours Req: Ideal candidate would have flexible availability between 6:00am to 10:00pm Sunday through Saturday. Must be available weekends. Schedule: Full-time

Our Front End employees play a crucial role in leaving a lasting impression on our customers. In this position, you’ll ensure the Front End operates smoothly and employees have the tools and resources needed to provide incredible service upon customers exiting the store. If you have an outgoing personality and are looking for an opportunity to use your leadership skills, this could be the role for you!


People (Who We Are)

  • Assist in employee development; provide resources, training, feedback, and development opportunities
  • Lead by example and create a fair, empowering, and safe work environment; maintain & encourage two-way communication
  • Preserve our culture, lead with our values, and ensure Wegmans remains a great place to work

Customer (What We Believe)

  • Proactively approach customers, assist them in locating products, and answer any questions they have
  • Promptly respond to assist cashiers to meet customer needs quickly and efficiently
  • Monitor customer flow and traffic patterns throughout the store, manage the right number of open lanes and run registers as necessary to reduce customer wait time

Results (What We Measure)

  • Assist Team Leader it coordinate the activities of team members, ensure tasks are prioritized and completed efficiently, and department runs smoothly
  • Minimize shrink by ensuring re-shops are done on a timely basis while managing department efficiency
  • Support store events and ensure employees are educated on and following programs and initiatives
  • Ensure team members are properly handling products, using equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines and Simplification 5S procedures

Work Environment

  • Work includes repetitive hand and arm movements, lifting, standing and walking for up to 4 hours without a break, occasional bending, frequent reaching, moving and lifting, along with continuous interaction with customers and co-workers in a fast-paced environment. The average weight range of items lifted is 5-12 pounds with a maximum weight lifted of 40 pounds occasionally. May be exposed to various allergens (things that may cause an allergic reaction)

Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed

Qualifications

Preferred Qualifications
  • Customer service experience preferably in a food service, restaurant, grocery or retail setting
  • Managerial/supervisory experience
  • Service Desk customer service experience

About Wegmans Food Markets, Inc.

Wegmans Food Markets, Inc. is a 62-store supermarket chain with stores in New York, Pennsylvania, and New Jersey. The family-owned company was founded in 1916. Wegmans is recognized as an industry leader, an innovator, and is known for its strong commitment to the communities where it operates stores. It has been listed among Fortune magazine's "100 Best Companies To Work For in America" for five consecutive years.

This company profile was created by AfterCollege and is about Wegmans Food Markets, Inc.. This page is not endorsed by or affiliated with Wegmans Food Markets, Inc.. For questions regarding company profiles, please email: care@aftercollege.com.