Bakery Customer Service PT
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Job Posting: 03/21/2018 Job ID: R0004764 Location: Bethlehem, PA
Address: Bethlehem, 5000 Wegmans Drive
Age Requirement: Must be 18 years or older.
Days Hours Req: Candidate should have a flexible availability Sunday through Saturday between the hours of 2pm to 10pm. Holiday and weekend availability are required. Shifts can range from 4 to 8 hours.
Schedule: Part-time
Our Create-A-Cake team provides an artistic flare in personalizing sweet treats for our customers. In this area, you'll work with a team to decorate cakes and other bakery treats while adding those impressive finishing touches to customer orders. If you are looking for a hands-on opportunity to exercise your creativity, this could be the role for you!
People (Who We Are)
- Support, encourage, and respect co-workers
- Work with supervisor to set and achieve goals for professional development
- Comply with Wegmans Policies and Work Rules, as well as, federal and state laws
- Maintain open lines of communication with supervisors and coworkers to ensure the most efficient operations in the department
Customer (What We Believe)
- Proactively approach customers, answer any questions they have about products or services offered, and take orders in person and over the phone
- Effectively balance and complete tasks while ensuring customer orders are filled by the promised time
Product (What We Do)
- Thaw, bake, fill, frost, decorate and package a variety of cakes and baked goods
- Follow Wegmans core recipes and techniques when personalizing cakes and making a variety of frostings, creams, and fillings to produce a consistent outcome that meets Wegmans high standards of quality
- Ensure the freshest products are available throughout the day by maintaining product levels in well-merchandised cases, rotating for freshness and pulling outdated products
- Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines and Simplification 5S procedures
Work Environment
- Work includes walking, standing for up to 4 hours without a break, grasping, repetitive and sustained hand and arm movements, occasional heavy lifting, bending, and reaching, along with continuous interaction with customers and co-workers in a fast-paced environment. Work involves exposure to various work environments including cold, freezing & hot temperatures. The average weight range of items lifted is 5 - 25 pounds with a maximum weight lifted of 40 pounds occasionally. May be exposed to various allergens (things that may cause an allergic reaction).
- Work includes the safe and proper handling of cake-decorating equipment and mixers
Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed.
Qualifications
Preferred Qualifications
- Customer service experience, preferably in a food service, grocery or retail setting
- Experience decorating cakes
About Wegmans Food Markets, Inc.
Wegmans Food Markets, Inc. is a 62-store supermarket chain with stores in New York, Pennsylvania, and New Jersey. The family-owned company was founded in 1916. Wegmans is recognized as an industry leader, an innovator, and is known for its strong commitment to the communities where it operates stores. It has been listed among Fortune magazine's "100 Best Companies To Work For in America" for five consecutive years.