Experience:
No experience
Employment Type:
Part time
Posted:
3/27/2018
Job Category:
Food Service
Industry:
Food & Beverage
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Coffee Customer Service
Wegmans Food Markets, Inc. | Columbia, Maryland
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Job Description

Coffee Customer Service

Job Posting: 03/21/2018 Job ID: R0005041 Location: Columbia, MD Address: Columbia, 8855 MCGaw Road Age Requirement: Must be 18 years or older. Days Hours Req: Preferred candidates will be available starting at 5:30am or until 8pm, Sunday through Saturday. Part-time employees may work up to 30 hours/week, with shifts ranging between 4 and 8 hours at a time based on department needs. Weekly hours and specific shifts are not guaranteed, and we do not offer set schedules. The most successful applicants offer an availability spanning several hours at a time, on multiple days/week. Candidates must be available weekends. Year-round employment only. Schedule: Part-time

Our Coffee Shop serves customers the freshest, most delicious blends of coffee and specialty drinks throughout the day. In this department, you'll work with a team to provide incredible customer service and share your knowledge and passion for the coffee industry. If you are a coffee fanatic and love the scents of freshly brewed coffee, this could be the role for you!


People (Who We Are)

  • Support, encourage, and respect co-workers
  • Work with supervisor to set and achieve goals for development
  • Comply with Wegmans Policies and Work Rules, as well as, federal and state laws
  • Maintain open lines of communication with supervisors and coworkers to ensure efficient department operations

Customer (What We Believe)

  • Build rapport with customers by remembering “regular” drink orders, making recommendations, and conversing with customers while preparing orders
  • Share your knowledge and passion for the industry and educate others about product offerings
  • Maintain product levels throughout the day by stocking, refilling and rotating product

Product (What We Do)

  • Follow Wegman core recipes to prepare drink orders with speed, accuracy, and a consistent outcome
  • Merchandise products in innovative and eye-catching displays to promote sales
  • Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines, and Simplification 5S procedures

Work Environment

  • Work includes walking, standing for up to 4 hours without a break, repetitive hand and arm movements, bending, reaching, frequent lifting, and sometimes reaching and lifting above shoulder height, along with continuous interaction with customers and co-workers in a fast-paced environment. The average weight range of items lifted is 1-10 pounds with a maximum weight lifted of 35 pounds rarely. May be exposed to various allergens (things that may cause an allergic reaction)
  • Work includes the safe and proper handling of Basic tools & Equipment such as coffee machines, cash register, u-cart, food service appliances
  • Work may include use of hand pallet jack, power pallet jack, power walkie-reach, scissors lift or WAV unit. Wegmans certification required for use of power equipment

Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed.

Qualifications

Preferred Qualifications
  • Customer service experience, preferably in a food service, grocery or retail setting
  • Experience operating a cash register
  • Experience working in a coffee shop

About Wegmans Food Markets, Inc.

Wegmans Food Markets, Inc. is a 62-store supermarket chain with stores in New York, Pennsylvania, and New Jersey. The family-owned company was founded in 1916. Wegmans is recognized as an industry leader, an innovator, and is known for its strong commitment to the communities where it operates stores. It has been listed among Fortune magazine's "100 Best Companies To Work For in America" for five consecutive years.

This company profile was created by AfterCollege and is about Wegmans Food Markets, Inc.. This page is not endorsed by or affiliated with Wegmans Food Markets, Inc.. For questions regarding company profiles, please email: care@aftercollege.com.