Experience:
No experience
Employment Type:
Full time
Posted:
3/20/2018
Job Category:
Customer Service
Industry:
Food & Beverage
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Bakery Customer Service Full Time
Wegmans Food Markets, Inc. | Chestnut Hill, Massachusetts
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Job Description

Bakery Customer Service Full Time

Job Posting: 03/09/2018 Job ID: R0004417 Location: Chestnut Hill, MA Address: Chestnut Hill, 200 Boylston Street Age Requirement: Must be 18 years or older. Days Hours Req: Full time applicants will be required to work a minimum of 40 hours per week and must be available Monday through Saturday throughout the year, including some holidays. Sundays are not required but will be paid at time and one half. Shifts vary based on department and typically include a variety of early mornings, afternoons and evenings for all employees. Schedule: Full-time

Our Create-A-Cake team provides an artistic flare in personalizing sweet treats for our customers. In this area, you'll work with a team to decorate cakes and other bakery treats while adding those impressive finishing touches to customer orders. If you are looking for a hands-on opportunity to exercise your creativity, this could be the role for you!


People (Who We Are)

  • Support, encourage, and respect co-workers
  • Work with supervisor to set and achieve goals for professional development
  • Comply with Wegmans Policies and Work Rules, as well as, federal and state laws
  • Maintain open lines of communication with supervisors and coworkers to ensure the most efficient operations in the department

Customer (What We Believe)

  • Proactively approach customers, answer any questions they have about products or services offered, and take orders in person and over the phone
  • Effectively balance and complete tasks while ensuring customer orders are filled by the promised time

Product (What We Do)

  • Thaw, bake, fill, frost, decorate and package a variety of cakes and baked goods
  • Follow Wegmans core recipes and techniques when personalizing cakes and making a variety of frostings, creams, and fillings to produce a consistent outcome that meets Wegmans high standards of quality
  • Ensure the freshest products are available throughout the day by maintaining product levels in well-merchandised cases, rotating for freshness and pulling outdated products
  • Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines and Simplification 5S procedures

Work Environment

  • Work includes walking, standing for up to 4 hours without a break, grasping, repetitive and sustained hand and arm movements, occasional heavy lifting, bending, and reaching, along with continuous interaction with customers and co-workers in a fast-paced environment. Work involves exposure to various work environments including cold, freezing & hot temperatures. The average weight range of items lifted is 5 - 25 pounds with a maximum weight lifted of 40 pounds occasionally. May be exposed to various allergens (things that may cause an allergic reaction).
  • Work includes the safe and proper handling of cake-decorating equipment and mixers

Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed.

Qualifications

Preferred Qualifications
  • Customer service experience, preferably in a food service, grocery or retail setting
  • Experience decorating cakes

About Wegmans Food Markets, Inc.

Wegmans Food Markets, Inc. is a 62-store supermarket chain with stores in New York, Pennsylvania, and New Jersey. The family-owned company was founded in 1916. Wegmans is recognized as an industry leader, an innovator, and is known for its strong commitment to the communities where it operates stores. It has been listed among Fortune magazine's "100 Best Companies To Work For in America" for five consecutive years.

This company profile was created by AfterCollege and is about Wegmans Food Markets, Inc.. This page is not endorsed by or affiliated with Wegmans Food Markets, Inc.. For questions regarding company profiles, please email: care@aftercollege.com.