No experience
Employment Type:
Full time
Job Category:
Food & Beverage
Prepared Foods Assistant Manager
(This job is no longer available)
Wegmans Food Markets, Inc. | Chestnut Hill, MA
Grad Date

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Job Description

Prepared Foods Assistant Manager

Job Posting: 03/20/2018 Job ID: R0004938 Location: Chestnut Hill, MA Address: Chestnut Hill, 200 Boylston Street Age Requirement: Must be 18 years or older. Days Hours Req: Full time applicants will be required to work a minimum of 40 hours per week and must be available Monday through Saturday throughout the year, including some holidays. Sundays are not required but will be paid at time and one half. Shifts vary based on department and typically include a variety of early mornings, afternoons and evenings for all employees. Schedule: Full-time

In the role, you will provide Wegmans customers solutions to entertainment questions varying from product features & benefits and menu suggestions to complete entertainment planning. Working with departments in prepared foods and throughout the store, you will drive sales by selling catering/entertaining items and creating interest and enthusiasm for our products and services, while providing the award winning incredible customer service Wegmans is known for.

People (Who We Are)

  • Manage performance and develop employees; provide resources, training, feedback, and development opportunities
  • Interview, select and hire the best caring, diverse, knowledgeable people
  • Lead by example and create a fair, empowering, and safe work environment; maintain & encourage two-way communication
  • Preserve our culture, lead with our values, and ensure Wegmans remains a great place to work

Customer (What We Believe)

  • Provide incredible customer service by enthusiastically sharing knowledge about products and entertaining
  • Proactively engage in conversations with customers by inviting them to discuss needs and provide them with products and personalized solutions which meet their needs
  • Build relationships with customers by creating an atmosphere of hospitality and trust
  • Effectively communicate with a diverse array of customers varying in knowledge and skill
  • Understand the benefits and features of Wegmans products and services to overcome objections
  • Offer suggestions on complete menus, entertaining merchandise, portion sizes and quantities
  • Oversee all aspects of private dining/event planning for the store; assess customer's requests, capture the details and ensure execution of the guests vision, when needed at select locations
  • Act as a product expert within work area and build working relationships with experts in other departments
  • Continuously learn about new products and services offered at Wegmans by utilizing company approved training materials, participating in training opportunities including company sponsored trips and classes, vendor training sessions, and attending conferences when appropriate
  • Highlight Wegmans unique products by going after sales using sales skills, entertaining knowledge, unique merchandising and collaboration with other departments
  • Pair products which complement each other by using taste profiles which match customer needs

Results (What We Measure)

  • Bring products to life for customers, showcasing items utilizing print materials (entertain catalog, menu magazine) and sensory experiences (Chefs case, Food bars) for the customer
  • Increase sales by cross selling products from all departments
  • Gather and assemble data for analysis including; items sold, net sales and labor
  • Use good judgment to make exceptions to company guidelines maintaining a balance between customer satisfaction and financial impact to the store
  • Increase sales by learning about and targeting new or company driven products
  • Partner with Department and Area Manager to identify products to sell, setting sales goals, and analyzing results
  • Ensure food safety of staged and stored products; reducing risk and waste

Work Environment

  • Work includes standing, sitting and walking for up to 4 hours without a break, repetitive hand and arm movement, frequent handwriting and use of personal computer and telephone, lifting and moving of finished orders along with continuous interaction with customers and co-workers in a fast-paced environment. Work involves exposure to various work environments, including temperature changes. The average weight range of items lifted is 5-20 pounds with a maximum weight lifted of 45 pounds occasionally. May be exposed to various allergens (things that may cause an allergic reaction)

Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed.

About Wegmans Food Markets, Inc.

Wegmans Food Markets, Inc. is a 62-store supermarket chain with stores in New York, Pennsylvania, and New Jersey. The family-owned company was founded in 1916. Wegmans is recognized as an industry leader, an innovator, and is known for its strong commitment to the communities where it operates stores. It has been listed among Fortune magazine's "100 Best Companies To Work For in America" for five consecutive years.