Experience:
No experience
Employment Type:
Part time
Posted:
2/23/2018
Job Category:
Sales
Industry:
Food & Beverage
Floral Customer Service
(This job is no longer available)
Wegmans Food Markets, Inc. | Northborough, MA
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Job Description

Floral Customer Service

Job Posting: 02/23/2018 Job ID: R0003257 Location: Northborough, MA Address: Northborough, 9102 Shops Way Age Requirement: Must be 18 years or older. Days Hours Req: Preferred availability for this position is Monday through Saturday between the hours of 7am and 7pm (Sundays optional). Our existing stores experience busy sales patterns on the weekends. All hourly employees will earn time and one-half on Sunday. Schedule: Part-time

Our Floral Department provides customers with stunning arrangements for both everyday and special occasion needs. As part of this team, you'll work closely with floral designers and team members to develop your passions and increase your knowledge of flowers and floral design techniques. If you love the smell of fresh cut flowers and have an eye for design, this could be the role for you!


People (Who We Are)

  • Support, encourage, and respect co-workers
  • Work with supervisor to set and achieve goals for development
  • Comply with Wegmans Policies and Work Rules, as well as, federal and state laws
  • Maintain open lines of communication with supervisors and coworkers to ensure efficient department operations

Customer (What We Believe)

  • Proactively approach customers, offer recommendations, answer questions and take orders for specialty arrangements
  • Share product knowledge and ensure customers can properly care for their purchases at home
  • Seek to learn about the different varieties of flowers, design techniques, industry trends and floral etiquette

Product (What We Do)

  • Make floral arrangements for sales floors and special orders, being sure Wegmans Signature design elements are represented and customer requests are met
  • Unload deliveries, set up sales floor, and ensure cases are well merchandised and plants are cared for to showcase high quality, fresh flowers
  • Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines and Simplification 5S procedures

Work Environment

  • Work includes walking, standing for up to 4 hours without a break, repetitive hand and arm movements, frequent lifting, bending, and reaching, along with continuous interaction with customers and co-workers. Work involves exposure to cold temperatures. The average weight range of items lifted is 1-10 pounds with a maximum weight lifted of 50 pounds occasionally. May be exposed to various allergens (things that may cause an allergic reaction)
  • Work may include use of hand pallet jack, power pallet jack, power walkie-reach, scissors lift or WAV unit. Wegmans certification required for use of power equipment

Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed.

Qualifications

Preferred Qualifications
  • Customer service experience, preferably in a food service, grocery or retail setting

 

About Wegmans Food Markets, Inc.

Wegmans Food Markets, Inc. is a 62-store supermarket chain with stores in New York, Pennsylvania, and New Jersey. The family-owned company was founded in 1916. Wegmans is recognized as an industry leader, an innovator, and is known for its strong commitment to the communities where it operates stores. It has been listed among Fortune magazine's "100 Best Companies To Work For in America" for five consecutive years.