Experience:
No experience
Employment Type:
Part time
Posted:
1/23/2018
Job Category:
Customer Service
Industry:
Food & Beverage
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Dairy Customer Service
Wegmans Food Markets, Inc. | Geneva, New York
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Job Description

Dairy Customer Service

Job Posting: 01/23/2018 Job ID: R0001624 Location: Geneva, NY Address: Geneva, 300 Hamilton Street Age Requirement: Must be 18 years or older. Days Hours Req: 8am - 8pm weekdays and weekends Schedule: Part-time

Our Dairy department works hard to ensure essential dairy products are of the highest quality and readily available to our customers throughout the entire day. In this department, you'll work with a team to provide incredible customer service and ensure the department is fully stocked with milk, eggs, cheese, and much more. If you enjoy helping customers and working in a fast-paced environment, this could be the position for you!


People (Who We Are)

  • Support, encourage, and respect co-workers
  • Work with supervisor to set and achieve goals for development
  • Comply with Wegmans Policies and Work Rules, as well as, federal and state laws
  • Maintain open lines of communication with supervisors and coworkers to ensure efficient department operations

Customer (What We Believe)

  • Proactively approach customers, assist them in locating products, provide suggestions and answer any questions about products
  • Familiarize self with products in the department as well as inventory in the backroom to assist customers in locating items and product availability
  • Seek to expand personal knowledge about products and share with customers to better assist them

Product (What We Do)

  • Unload deliveries, stock cases, displays and backroom coolers while recognizing how seasons and holidays affect product sales
  • Maintain department appearance by rotating product, sustaining product levels throughout the day, properly shrinking outdated product, checking expiration dates, ensuring cases and displays are well-merchandised with fresh products
  • Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines, and Simplification 5S procedures

Work Environment

  • Work includes walking, standing for up to 4 hours without a break, frequent heavy lifting, pushing and pulling, repetitive hand and arm movements, bending and reaching, along with continuous interaction with customers and co-workers. Work is performed in cold temperatures. The average weight range of items lifted is 8-32 pounds with a maximum weight lifted of 50 pounds occasionally. May be exposed to various allergens (things that may cause an allergic reaction)
  • Work may include use of hand pallet jack, power pallet jack, power walkie-reach, scissors lift or WAV unit. Wegmans certification required for use of power equipment

Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed.

Qualifications

Preferred Qualifications
  • Customer service experience, preferably in a food service, grocery or retail setting

About Wegmans Food Markets, Inc.

Wegmans Food Markets, Inc. is a 62-store supermarket chain with stores in New York, Pennsylvania, and New Jersey. The family-owned company was founded in 1916. Wegmans is recognized as an industry leader, an innovator, and is known for its strong commitment to the communities where it operates stores. It has been listed among Fortune magazine's "100 Best Companies To Work For in America" for five consecutive years.

This company profile was created by AfterCollege and is about Wegmans Food Markets, Inc.. This page is not endorsed by or affiliated with Wegmans Food Markets, Inc.. For questions regarding company profiles, please email: care@aftercollege.com.