No experience
Employment Type:
Part time
Job Category:
Customer Service
Food & Beverage
Cheese Customer Service Part Time
(This job is no longer available)
Wegmans Food Markets, Inc. | Burlington, MA
Grad Date

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Job Description

Cheese Customer Service Part Time

Job Posting: 12/12/2017 Job ID: 1710549 Location: Burlington, MA Address: Burlington, 53 Third Avenue Age Requirement: Must be 18 years or older. Days Hours Req: Preferred availability for this position is Monday through Saturday between the hours of 12pm and 10pm (Sundays optional). Our existing stores experience busy sales patterns on the weekends. All hourly employees will earn time and one-half on Sunday. Schedule: Part-time

Want a job you’ll LOVE?

Our Cheese Shop offers over 700 varieties of unique cheeses and other delicious items to our customers. In this department, you’ll share knowledge about the products we sell, suggest food and beverage pairing opportunities, and ensure customers have access to the freshest cheeses. If you’re looking for the opportunity to share your passion for food and increase your knowledge, this could be the position for you!

Looking for Career Growth? Watch our video!


How do I make a difference?

Providing Incredible, Knowledge Based Customer Service

  • Proactively approach customers, answer any questions they have about products, and offer suggestions to complement or complete a meal
  • Seek to learn about varieties of cheeses and other products, share beverage and food pairings ideas with customers while performing demos and proactively offering customers samples
  • Cut, wrap, weigh, and label cheeses as customers request
  • Ensuring High Quality Products & Ingredients

    • Ensure overall appearance of the department  by setting up cases and coolers with proper signage and well-merchandised product to display quality and highlight featured items
    • Work with team to pulling cheese from cases, record shrink, trim, rewrap, reweigh, label products, keep cases cleaned, supplies stocked and product levels sustained
    • Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines and Simplification 5S procedures
    • Living Who We Are

      • Support, encourage, and respect co-workers
      • Work with supervisor to set and achieve goals for professional development
      • Comply with Wegmans Policies and Work Rules, as well as, federal and state laws
      • Maintain open lines of communication with supervisors and coworkers to ensure the most efficient operations in the department
      • Seeking Candidates Who…

        • Live our values: caring, respect, empowerment, making a difference, high standards
        • Possess teamwork & diversity awareness
        • Seek continuous learning opportunities
        • Provide incredible customer service
        • Ensure food & human safety
        • Possess organizational skills
        • Provide knowledge based service
        • Educate self and others about product knowledge
        • Use and explain Wegmans cooking techniques

          Preferred Skills and Experience

          • Customer service experience, preferably in food service, grocery or retail setting
          • Working knowledge of, and experience working with, a variety of cheeses
          • Knowledge of and passion for food, beverages and pairings
          • Work Environment

            • Work involves continuous interaction with customers and co-workers in a fast-paced environment
            • Typical motions include repetitive hand and are movements, bending and reaching
            • Responsible for moving and lifting 5-15 pounds with a maximum weight lifted of greater than 50 pounds occasionally
            • Must be able to use knives, cheese cutting equipment and hand/power jack
            • Will spend the majority of time on his or her feet and stand or walk without a break for up to 4 hours
            • May be exposed to various allergens and various work environments, including cold temperatures
            •  * Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed

About Wegmans Food Markets, Inc.

Wegmans Food Markets, Inc. is a 62-store supermarket chain with stores in New York, Pennsylvania, and New Jersey. The family-owned company was founded in 1916. Wegmans is recognized as an industry leader, an innovator, and is known for its strong commitment to the communities where it operates stores. It has been listed among Fortune magazine's "100 Best Companies To Work For in America" for five consecutive years.