Experience:
No experience
Employment Type:
Full time
Posted:
1/12/2018
Job Category:
Customer Service
Industry:
Food & Beverage
Lancaster Full Time Overnight Operations
(This job is no longer available)
Wegmans Food Markets, Inc. | Lancaster, PA
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Job Description

Lancaster Full Time Overnight Operations

Job Posting: 11/01/2017 Job ID: 1708154 Location: Lancaster, PA Address: 2000 Crossings Blvd Age Requirement: Must be 18 years or older. Days Hours Req: FT employees will work a minimum of 40 hours a week. For more details on the days and hours required for this role, please scroll to the OTHER section at the bottom. Schedule: Full-time

Lancaster Full Time Overnight Operations
Additional Comments:

The grand opening of the new Lancaster store will be in September 2018
The Lancaster store will be open 24 hours, 7 days a week
Full-Time interviews will begin Winter 2018
Opportunities are for Year-Round employment
Online Correspondence is important throughout the Wegmans hiring process.  Please ensure that your contact information is accurate and changes are updated as they occur.

Interview Location (To Open in 2018):
Until our office opens in 2018, please direct all questions to:

LancasterSTRRecruit@wegmans.com

A glimpse at the job:
Our Overnight team members are the night owls behind the scenes playing an integral role supporting the store’s daytime operations by making sure shelves, coolers, freezers and displays are stocked and well-merchandised for business.  Team members work diligently together, unloading and breaking down deliveries to ensure the department is prepared for the next day.  Our Overnight cashiers make sure customers end their shopping trips with a positive experience even during the overnight hours.

Overnight Operations generally include the following areas:  Dairy, Frozen Foods, Grocery, Nature’s Marketplace (natural and organic products), and Cashier

Overnight Customer Service team members work closely with the team stocking, refilling and rotating items on shelves; unloading deliveries and breaking down skids; maintaining an organized workspace; and ensure product levels are maintained and aisles are kept in pristine shopping condition for our customers

What abilities I must bring to the table to be considered

  • Possess organizational skills, prioritizing requests and department activities while managing interruptions and attending to details to complete tasks within deadlines
  • Properly handle, prepare, transport and store products; ensuring food and human safety practices are strictly adhered to
  • Recognize and seek opportunities for continuous learning to gain new understandings, skills and knowledge
  • Utilize resources to educate self and others about product uses and characteristics, being sure to share acquired product knowledge 
  • Possess teamwork and diversity awareness by listening to others’ points of view and recognizing and appreciating differences 
  • Provide incredible customer service, greeting customers and answering questions in a friendly manner, proactively offering assistance and providing accurate and timely information, making product/ service recommendations and accommodating special requests 
  • Has knowledge of products used throughout the store and works across departments to provide knowledge based service to assist customers in finding complete meal solutions

What will set me apart from other candidates:

  • Stocking and / or customer service experience, preferably in a food service, grocery or retail setting 
  • Experience working overnight hours

Overnight Team Leaders assist the Department Manager, and manage the department in his/ her absence, to ensure the department is running smoothly and products are available for customers. Team Leaders are given the opportunity to work closely with employees; leading them by example when completing tasks, delegating responsibilities and empowering their growth and professional development.

What abilities I must bring to the table to be considered

  • Customer service experience, preferably in a food service, grocery or retail setting 
  • Understand, recognize and implement the company values; striving to make a difference by empowering employees and promoting high standards and excellence in all areas (Who We Are)
  • Use performance and career development tools to manage and develop others, working with employees to set and achieve individual and department goals
  • Practice proper planning and staffing techniques which include managing time and resources 
  • Work towards continuous improvement to encourage change; find ways to increase profitability and productivity; and improve processes, products & customer service in the department(s)
  • Use data analysis, wisdom, experience, judgment, and past actions as well as input from other sources for decision making, always considering the impact on customers, sales and contribution (profit)
  • Control inventory levels and expenses such as payroll and shrink to impact bottom-line contribution (profit) for the department
  • Ability to multi-task and react to a variety of situations at one time
  • Practice proper ordering techniques to complete orders by deadlines and participate in inventory process to ensure items are available to support merchandising programs and product promotions
  • Exhibit merchandising skills by attractively displaying products considering seasonality, cross-merchandising opportunities and corporate programs with the aim of educating and enticing customers

What will set me apart from other candidates:

  • Managerial / supervisory experience
  • Experience working overnight hours

Work Environment:

  • Work includes kneeling, frequent heavy lifting, repetitive hand and arm movements, bending and reaching
  • Responsible for moving and lifting 20-50 pounds of product on a frequent basis with an occasional need to lift over 50 pounds
  • May be exposed to various allergens
  • Will spend the majority of time on his or her feed and stand or walk without a break for up to 4 hours

Other:

  • Day/Hour Requirements:  Full Time Applicants are required to have an open availability Sunday-Saturday between the primary operating hours of 8pm-8am, unless specified for a position/department.  Full Time employees work a minimum of 40 hours/week, in 8-hour intervals including evenings and weekends to meet business needs.  Weekend availability is required.
  • All applications will be screened and only applicants whose qualifications most closely match the job requirements will receive an interview
  • If you might be a match for a position, we will contact you with additional information regarding the interview process.  
  • If your application and qualifications do not match the job requirements, you will be notified through email.
  • Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check and employment verification, in accordance with applicable law.
  • In order to receive proper training prior to the store opening, all employees will be required to travel to other stores.  Travel may be required (and should be expected) for each shift an employee is scheduled to work prior to the store opening.

About Wegmans Food Markets, Inc.

Wegmans Food Markets, Inc. is a 62-store supermarket chain with stores in New York, Pennsylvania, and New Jersey. The family-owned company was founded in 1916. Wegmans is recognized as an industry leader, an innovator, and is known for its strong commitment to the communities where it operates stores. It has been listed among Fortune magazine's "100 Best Companies To Work For in America" for five consecutive years.