No experience
Employment Type:
Full time
Job Category:
Customer Service
Food & Beverage
Bakery Full Time Customer Service
(This job is no longer available)
Wegmans Food Markets, Inc. | North Wales, PA
Grad Date

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Job Description

Bakery Full Time Customer Service

Job Posting: 11/11/2017 Job ID: 1709788 Location: North Wales, PA Address: Montgomeryville, 500 Montgomery Mall Age Requirement: Must be 18 years or older. Days Hours Req: Ideal candidates will have a flexible availability between the hours of 3am-12am each day of the week, Sunday-Saturday. Weekend availability is required and holiday availability is preferred. This position also requires year round availability. Schedule: Full-time

Want a job you’ll LOVE?

Our Create-A-Cake team provides an artistic flare in personalizing sweet treats for our customers. In this area, you’ll work with a team to decorate cakes and other bakery treats while adding those impressive finishing touches to customer orders. If you are looking for a hands-on opportunity to exercise your creativity, this could be the role for you!

Looking for Career Growth? Watch our video!


How do I make a difference?
Providing Incredible, Knowledge Based Customer Service

  • Proactively approach customers, answer any questions they have about products or services offered, and take orders in person and over the phone
  • Effectively balance and complete tasks while ensuring customer orders are filled by the promised time
  • Ensuring High Quality Products & Ingredients

    • Thaw, bake, fill, frost, decorate and package a variety of cakes and baked goods
    • Follow Wegmans core recipes and techniques when personalizing cakes and making a variety of frostings, creams, and fillings to produce a consistent outcome that meets
    • Wegmans high standards of quality

      • Ensure the freshest products are available throughout the day by maintaining product levels in well-merchandised cases, rotating for freshness and pulling outdated products
      • Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines and Simplification 5S procedures
      • Living Who We Are

        • Support, encourage, and respect co-workers
        • Work with supervisor to set and achieve goals for professional development
        • Comply with Wegmans Policies and Work Rules, as well as, federal and state laws
        • Maintain open lines of communication with supervisors and coworkers to ensure the most efficient operations in the department


Seeking Candidates Who…

  • Live our values: caring, respect, empowerment, making a difference, high standards
  • Possess teamwork & diversity awareness
  • Seek continuous learning opportunities
  • Provide incredible customer service
  • Ensure food & human safety
  • Possess organizational skills
  • Provide knowledge based service
  • Educate self and others about product knowledge
  • Use and explain Wegmans cooking techniques

Preferred Skills and Experience

  • Customer service experience, preferably in a food service, grocery or retail setting
  • Cake decorating experience


Work Environment

  • Work involves continuous interaction with customers and co-workers in a fast-paced environment
  • Typical motions include repetitive and sustained hand and arm movements, grasping, bending and reaching
  • Responsible for moving and lifting an average of 1 – 10 pounds with a maximum weight lifted of 35 pounds occasionally
  • May be exposed to various allergens and work environments including cold, freezing and hot temperatures
  • Work includes the safe and proper handling of cake-decorating equipment and mixers
  • Will be required to spend the majority of time on his or her feet and stand or walk without a break for up to 4 hours

 * Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed

About Wegmans Food Markets, Inc.

Wegmans Food Markets, Inc. is a 62-store supermarket chain with stores in New York, Pennsylvania, and New Jersey. The family-owned company was founded in 1916. Wegmans is recognized as an industry leader, an innovator, and is known for its strong commitment to the communities where it operates stores. It has been listed among Fortune magazine's "100 Best Companies To Work For in America" for five consecutive years.