Experience:
No experience
Employment Type:
Part time
Posted:
9/12/2017
Job Category:
Customer Service
Industry:
Food & Beverage
Natural Foods Customer Service
(This job is no longer available)
Wegmans Food Markets, Inc. | Burlington, MA
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Job Description

Natural Foods Customer Service

Job Posting: 08/24/2017 Job ID: 1706716 Location: Burlington, MA Address: Burlington, 53 Third Avenue Age Requirement: Must be 18 years or older. Days Hours Req: Preferred availability for this position is Monday through Saturday between the hours of 7am and 8pm (Sundays optional). Our existing stores experience busy sales patterns on the weekends. All hourly employees will earn time and one-half on Sunday. Schedule: Part-time

Want a job you’ll LOVE?

Our Nature’s Marketplace helps customers lives healthier, better lives by offering a variety of natural and organic foods, beauty products, and household essentials. In this department, you’ll ensure shelves are fully stocked while educating customers on how these products can contribute to their health and wellness. If you’re looking for an opportunity to share your passion for using natural and organic products to live a healthy lifestyle, this could be the position for you!

Check out our latest Grand Opening!

http://www.youtube.com/watch?v=Qv8Kfi98Zgw


How do I make a difference?


Providing Incredible, Knowledge Based Customer Service

  • Proactively approach customers and spend the majority of time on the sales floor to help them locate items, share product knowledge, discuss health and wellness, and offer suggestions and solutions
  • Familiarize self with all products on the shelves and inventory in the backroom to better assist customers and educate them on product attributes
  • Support Eat Well. Live Well and share knowledge by sampling products, creating product fact sheets, educating customers, and answering questions

Ensuring High Quality Products & Ingredients

  • Breakdown deliveries, re-shop misplaced products, shrink out damaged goods and refill missing items to ensure product levels are maintained and aisles are kept in pristine shopping condition
  • Order products from multiply vendors using ordering machines, vendor fax sheet, and telephone
  • Set up displays and merchandise products in innovative and eye-appealing ways to drive sales
  • Keep up to date on the latest trends related to the green, organic, and wellness movements
  • Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines and Simplification 5S procedures

Living Who We Are

  • Support, encourage, and respect co-workers
  • Work with supervisor to set and achieve goals for professional development
  • Comply with Wegmans Policies and Work Rules, as well as, federal and state laws
  • Maintain open lines of communication with supervisors and coworkers to ensure the most efficient operations in the department

Seeking Candidates Who…

  • Live our values: caring, respect, empowerment, making a difference, high standards
  • Possess teamwork & diversity awareness
  • Seek continuous learning opportunities
  • Provide incredible customer service
  • Ensure food & human safety
  • Possess organizational skills
  • Provide knowledge based service
  • Educate self and others about product knowledge

Preferred Skills and Experience

  • Previous exposure to natural/organic products
  • Passion for living a healthy lifestyle
  • Demonstrated wellness orientation

Work Environment

  • Work involves continuous interactions with customers in a fast-paced environment
  • Typical motions include repetitive hand and arm movements, bending, reaching, and frequent heavy lifting
  • Responsible for moving and lifting an average of 8 – 32 pounds with a maximum weight lifted of 50 pounds rarely to occasionally
  • May be exposed to various allergens
  • Work involves exposure to and work in cold and below freezing temperatures
  • Must be able to use hand/power equipment
  • Will spend the majority of time on his or her feet and stand without a break for up to 4 hours


 * Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed

About Wegmans Food Markets, Inc.

Wegmans Food Markets, Inc. is a 62-store supermarket chain with stores in New York, Pennsylvania, and New Jersey. The family-owned company was founded in 1916. Wegmans is recognized as an industry leader, an innovator, and is known for its strong commitment to the communities where it operates stores. It has been listed among Fortune magazine's "100 Best Companies To Work For in America" for five consecutive years.