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Transportation Assistant
Watco Companies, Inc. | Springdale, Arkansas
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Job Description

Location: Springdale, Arkansas (US-AR) 72762

General Purpose:

The Transportation Assistant (TA) plays a crucial role in the overall "day-to-day" freight management of shipments and or assigned shipping accounts. It is essential for this position to a) garner customer trust, b) complement and supplement the duties of the Account Manager and or Transportation Coordinator. This position has a broad range of transportation and business related duties including operational, accounting, and customer satisfaction.

Essential Duties and Responsibilities:

* Shipment tracking and tracing
* Order Entry
* Scheduling loading and/or unloading Appointments
* Customer Communications
* Carrier Communications
* Billing / ensure required documents are obtained and customer invoicing requirements are met
* Perform additional administrative tasks as requested


* Minimum of High School Diploma or GED
* Strong organization, communication, and time management skills
* Possess basic PC skills- Microsoft Excel, Word
* Ability to thrive in a fast-paced, high pressure environment
* Ability to work with others and be a positive influence on co-workers
* Strong phone and email communication skills
* 10 key and data entry
* Ability to multi-task with frequent interruptions
* Effective customer service skills and the ability to service both internal and external customers

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The team member is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The team member must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

Work Environment:

Work is performed primarily in a standard office environment with extensive team member and supplier contact and frequent interruptions.

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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